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CFPB Debt Collection Rules: What You Need to Know

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This rule limits how often a collector can contact a debtor while also establishing rules around social media and what information must be included in a voicemail. If your staff is unfamiliar with the process, they’ll need to include the following information in a standard validation notice: Creditor name. Debt account number.

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Common Myths About Using a Collection Agency

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Myths About Using a Collection Agency: Paying the Original Creditor to Bypass Agencies. Many people believe they can get around dealing with debt collection agencies by paying their original creditors directly. However, the FDCPA only protects consumer debtors. It offers no protection to commercial debtors such as a company.

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How a Debt Collection Agency Can Help Your Cash Flow

Credit Management Company

Hospitals and other healthcare providers are the most common type of organization with this problem, yet many of them have yet to get the help they need. Monitoring when certain debtors become solvent. Beyond these tactics, professional collectors know how to speak with debtors in a way that encourages payment.