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CFPB Debt Collection Rules: What You Need to Know

Credit Management Company

In November 2021, the new Consumer Finance Protection Bureau (CFPB) Debt Collection Rule went into effect. This rule limits how often a collector can contact a debtor while also establishing rules around social media and what information must be included in a voicemail. Notices about debt are called validation notices.

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Common Myths About Using a Collection Agency

Credit Management Company

Therefore, many people find themselves encountering collection agencies at one point or another. Unfortunately, much of what people “know” about the debt collection industry relies more on myths than facts. When people believe these myths about using a collection agency, they often run into trouble.

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Important Updates to the Fair Debt Collection Practices Act

Credit Management Company

Even before the pandemic hit, healthcare providers have known the importance of being respectful when contacting patients about outstanding bills. Now, there are additional steps you must add to your debt collection practices. Now, there are additional steps you must add to your debt collection practices.

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Dr. Debt Collector

Credit Management Company

Hospitals and doctor's offices have always been concerned about getting payment from the uninsured, but now that patients with employer coverage bare a greater financial burden, providers are feeling more like debt collectors. Collecting from patients is a problem for both small and large providers. The Root of the Problem.

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How to Navigate Debt Collection During the Shift Toward Telehealth

Credit Management Company

However, it would be an understatement to say that it has especially affected the healthcare industry. At the beginning of the year, healthcare officials were not even sure masks would help protect the population. But how has COVID-19 affected debt collection? But how does telehealth affect debt collection?

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Finding A Collection Agency: Part 1 - The 5 First Steps

Credit Management Company

Are you worried that if you refer your customers to a debt collection agency you’ll lose control of your brand? If you’ve had negative experiences with debt collectors, you may think that asking someone else to handle your unpaid invoices is the wrong move. Be sure you document all your attempts to collect the debt.

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Consumer Rights in Debt Collection

Credit Management Company

Debt collection can be a complex process, and consumer rights should always be a top priority. To ensure you understand how important consumer rights are, we’ve put together an overview of consumer rights in debt collection. Debt Protection Laws. Validating and Requesting Proof of Debt. Disputing Claims.