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Collections at Christmas Time - Tips for Collecting During this Notoriously Difficult Season

Credit Management Company

Patient collections can be a challenge any time of the year, but are particularly stressful during the Holiday season. Some collection agencies make the mistake of pausing collection efforts during this time of the year to avoid increasing tension between the healthcare provider and the patient. Timing is Everything.

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Top 6 Complaints Against Debt Collection Companies

National Service Bureau

Debt collection companies walk a fine line between business efficiency in their primary function (accounts receivable management), while at the same time needing to respect the fact that the debtor is a valuable client to the business for whom they are running collections. 5: Improper contact or sharing of information. Government.

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5 Tips for Negotiating Salary (yes, even now)

The Kaplan Group

However, work from home days, vacation days, money for professional development, and healthcare are all often flexible. As collection agents, negotiation is at the heart of everything we do. Consider the whole package. Salary is often one of the least flexible parts of a job offer. Know what you want and need.

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How to Elevate Your Call Center Training and Evaluation

PDC Flow

Not only must you set expectations for the job and explain daily processes – you must also teach agents how to remain compliant with rules and regulations. . Your debt collection agents are only as good as the training they receive. Improving Your Call Center Training Programs. Microlearning: Teach How People Learn Best .