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Top 3 Complaints Against Debt Collection Agencies

National Service Bureau

Last week we wrote about 2014 CFPB complaints against debt collection agencies. Payday loan collections was the second worst category with 879 complaints. An unusually high 31% of all payday loan collection complaints related to improper communication tactics. 5: Improper contact or sharing of information.

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3 Tips for Hiring a Debt Collection Agency

National Service Bureau

In reality, debt collection agencies are the most useful means to get someone who has a legitimate contractual obligation to make good on their promise so that the honest businessman (perhaps yourself or your company) on the other side of the trade doesn’t get left holding the bag. Are they licensed and do they need to be?