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Connecticut Regulator Revokes License, Fines Agency $100k

Account Recovery

The Connecticut Department of Banking has revoked the consumer collection agency license and imposed a fine of $100,000 on a collection agency for failing to provide information requested during an examination, which rendered the state unable to determine the financial responsibility and general fitness of the operation that it could operate soundly (..)

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

On July 15, the Connecticut Department of Banking fined a collection agency, after finding it had allegedly operated without proper licensing for about seven years. As part of the application process, the state conducted an investigation into the agency’s activities, which led to the Department of Banking’s finding.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

The law does not impact most third-party collection agencies, but it does impact some creditors and debt buyers. For more information, click here.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Questions regarding the new law and answers provided by the Financial Institutions Division of the Nevada Department of Business and Industry can be found here. On June 25, multiple collection agencies and other plaintiffs filed suit in the U.S. For more information on the new law, click here. For more information, click here.

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Connecticut Banking Regulator Reduces Fine Against Defunct Collection Firm

Troutman Sanders

The Commissioner alleged in the order that the firm had acted as a consumer collection agency in Connecticut without a consumer collection agency license, in violation of § 36a-801(a) of the Connecticut General Statutes. The firm had 14 days to request a hearing, but failed to do so.

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What Does the CFPB Have to Do With My Debt Collection Claim?

FFGN COLLECT NY

The Bureau educates, establishes and enforces rules, and has a compliance arm addressing debt collection as it relates to consumer collections. In New York State, it’s the Department of Financial Services. The CFPB regulates debt collection only as it relates to consumer debt.

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Adjusting Policies and Procedures for the Dead Consumer

Consumer Financial Services Law

Because the Rule now addresses communications regarding dead consumers, it’s important to review skip trace policies and ensure policies are in place which will provide the debt collector with ample information as to the deceased consumer’s estate. See Comment 10(b)(2)-1.