The City that Never Sleeps on Debt Collection: A Primer on New York City’s Debt Collection Regulations
Collection Industry News
OCTOBER 6, 2020
The rules do not require creditors, debt collectors, or collection agencies to make any services available in any particular language or to honor consumers’ language access preferences. These conduct-regulating requirements and restrictions appear in the New York City Unfair Trade Practices rules, and apply to “debt collectors.”
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