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Digital Operations Impact on Debt Collection, from Team Structure to ROI

PDC Flow

Digital collectors on the front line manage chat conversations, email or SMS – anything not over the phone. The client management team educates clients on the consent language needed in their terms and conditions/written agreements clients use with consumers.

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Americans Are Carrying Record Household Debt into 2024

Collection Industry News

How To Work Your Way out of Debt With the potential for many Americans to start paying down debt and maybe even saving more in 2024, we at the MarketWatch guides team wanted to provide a few tips on how to do it. Ridley, who helps clients manage debt, offered some general advice for debt management.