PDC Flow

AUGUST 18, 2020

This year has seen vast, unexpected change for the credit and collection industry. My practice looks similar today, except I spend a lot more of my time defending government investigations and civil litigation brought by state and federal regulatory agencies. It was really by accident.

Collections 98

Collections Debt collector Law Firms Trade 98

PDC Flow

NOVEMBER 10, 2020

In 2019, an article from NPR covered healthcare outsourcing for collections, the practice of hospitals suing patients and the financial strain it may cause. Since the pandemic, there have been several more news stories on healthcare collection tactics, bringing up the ethics of whether or not they should be taking place. .

Healthcare 55

Healthcare Client Expectations Education Collections 55

PDC Flow

JANUARY 12, 2021

Agencies across the country found themselves making the shift to remote workers , trying to keep up with state-by-state collection restrictions and dealing with other logistical issues caused by running a business during a pandemic. . Agencies will need to make some critical decisions about staffing, training and technology.

Debt collector 60

Debt collector Collections Collection Agencies Collections Agency 60