Trending Articles

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Public Prefers Medical Debt Forgiveness to Student Loan Debt Forgiveness: Poll

Account Recovery

With all the talk about medical debt this week as a result of the Consumer Financial Protection Bureau’s proposed medical debt credit reporting rule, it’s perhaps interesting to note that a majority of consumers feel forgiving medical debt is more important than forgiving student loan debt, according to the results of a new poll.

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How to create and communicate payment expectations for customers

American Profit Recovery

Effective communication can solve many challenges in a business of any size. In fact, it is a mission-critical component of any type of business. Whether it’s internal or external communications, every business needs to make this a priority. When it comes to cash flow in an organization, this is a critical area where strong communication is key, and consistent communication can make a difference.

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Bonding with coworkers during employee week

American Profit Recovery

By Greg: We’re a little less than two weeks away from our Annual Employee Week and I am so looking forward to it. This is a week we all look forward to. It is a chance for the ownership team to show their thanks for all our hard work, and for us all to spend some fun time together in and out of the office. We will be kicking off the week with a picnic on Monday night, an evening of bowling on Tuesday, and a trip to an Escape Room on Wednesday.

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A Guide to Polite Follow-Up Techniques

Enterprise Recovery

When reaching out to someone for the first time or following up on a previous message, setting a friendly and positive tone is important. Whether it's a sales email or, in our case, following up about an unpaid invoice, your initial email may dictate how the rest of the transaction will go. Learn how to effectively follow up with others in a polite and professional manner with these subtle techniques.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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CFPB Proposes to Ban Medical Bills from Credit Reports

Consumer Finance

Today, the CFPB proposed a rule that would remove medical bills from most credit reports, increase privacy protections, help to increase credit scores and loan approvals, and prevent debt collectors from using the credit reporting system to coerce people to pay.

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CFPB Proposes Rule to Ban Medical Debts from Credit Reports

Account Recovery

The Consumer Financial Protection Bureau today announced the next step in its plan to prohibit medical debts from being included on consumers’ credit reports, proposing a rule that would remove $49 billion of debts that are currently appearing on those reports.

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A financial setback can happen to any consumer

American Profit Recovery

By Alexis: Let be honest, when we hear “collection agency” we automatically have negative connotations. There is an unspoken stigma surrounding collection agencies and people that have accounts in collections, but what people don’t realize is there are a lot of people that have accounts in collections. Having an account in collections should not be a source of shame.

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The Role of a Credit Manager in Your Business

Enterprise Recovery

Credit managers can help your business by ensuring the smooth functioning of credit operations. They are responsible for assessing the creditworthiness of potential clients and managing credit limits to prevent late payments and minimize financial risks. They also play a vital role in collecting accounts receivable and bad debt. By understanding the role of a credit manager in your business, you can effectively utilize their expertise to optimize cash flow and maintain a healthy financial positi

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CFPB Sues Student Loan Servicer PHEAA for Pursuing Borrowers for Loans Discharged in Bankruptcy

Consumer Finance

The CFPB sued student loan servicer Pennsylvania Higher Education Assistance Agency for illegally collecting on student loans that have been discharged in bankruptcy and sending false information about consumers to credit reporting companies.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Scottish Man sent to prison after ‘trying’ to collect Business Debt

UK debt collections

A Scottish man who decided to recklessly act as a unlicensed Debt Collector recovering a business debt, has been punished in the courts for his unlawful actions. The man banged on a customers door and shouted threats in the middle of the night over an unpaid business debt. The unpaid business debt is believed to have been owed to the mans employer. Christopher Bett, 34, of Cardenden, appeared for sentencing at Dunfermline Sheriff Court.

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Judge Dismisses FDCPA Suit Seeking Millions in Damages, Suspension of Lawyers’ Licenses

Account Recovery

A District Court judge in Arizona has granted a motion to dismiss filed by the defendants in a Fair Debt Collection Practices Act case, ruling that the plaintiff already had one kick at the can in a nearly identical lawsuit against the defendants and thus can’t be allowed a second kick.

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Boost Your Credit Score: 8 Helpful Credit Monitoring Apps

Credit Corp

The credit monitoring apps chosen are based on rankings from reputable sites in the financial space. Credit.com is owned by Credit.com Holdings, LLC. Oquirrh Mountain Law Group, PC, d/b/a Lexington Law Firm is an independent law firm that uses Credit.com Holdings, LLC, as a provider of business and administrative services. Your credit score impacts your ability to obtain a credit card, purchase a home, or even rent an apartment.

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CFPB Warns Against Deception in Contract Fine Print

Consumer Finance

The CFPB today issued a circular warning against the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Labour promises to crack down on Small Business Late Payment

UK debt collections

Labour says it will scrap business rates and crackdown on Small Business late payment as part of a package of measures to help small businesses. The party is also planning to boost small business exports by publishing a trade strategy and delivering clear advice to get new businesses exporting, and tackle anti-social behaviour with town centre police patrols.

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Ambulance Fees Send Those Needing Care to Other Sources: Poll

Account Recovery

While nearly half of consumers have been transported by an ambulance at some point in their lives, more individuals are forgoing taking rides in them because they can’t afford the costs, according to the results of a recent poll.

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Unlocking Cash Flow: Why Every Small Business Needs a Bookkeeper

American Profit Recovery

If you’re a small business owner and you’ve been trying to do the books yourself, take a few minutes to understand why hiring a bookkeeper can be a game-changer for your small business. We know that some of you out there continue to try and do everything in your small business, including all the invoicing, bookkeeping, and financial duties.

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How Using Empathy in Debt Collections Can Boost Recover

Taurus Collect

Debt collection can be a tricky business. Many people owe money, but not everyone can pay it back on time. Using empathy can make a big difference. When debt collectors understand a person’s situation, they can offer better solutions. This helps collect the money owed and builds trust. Imagine a debt collector who listens and helps rather than just demands payment.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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CFPB Creates Registry to Detect Corporate Repeat Offenders

Consumer Finance

The CFPB finalized a rule to establish a registry to detect and deter corporate offenders that have broken consumer financial protection laws.

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Debt Relief Orders hit record numbers

UK debt collections

A record number of Debt Relief Orders (DROs) were taken out in April, as the £90 fee for the insolvency option was scrapped. DROs are available to those on low incomes and clear existing debt on everything from council tax to energy bills and rent. Some 3,436 Debt relief orders were taken out in April – the highest monthly number since they were introduced in 2009, figures from the Insolvency Service , external show.

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Compliance Digest – June 17

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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The Need for Non-Military Affirmation in New York Debt Collection

FFGN COLLECT NY

What is a non-military affidavit and how does it relate to New York debt collection? Filing suit against an individual? Regardless of whether your debt collection case is a commercial or consumer claim, there are additional requirements when seeking a judgment against someone. An affidavit or affirmation of non-military affidavit is required whether you are trying to enter a judgment against an individual defendant because they did not appear in court or by way of inquest.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Managing Compliance and Regulations in Collections in the UK: What Lenders Should Know

Taurus Collect

Managing compliance and regulations in collections can be challenging for lenders in the UK. Staying on top of these rules is essential to avoid penalties and ensure smooth operations. This blog post aims to provide clear guidance on what lenders need to know. We’ll cover key regulations and share tips for compliance. Understanding these elements can help lenders navigate the complexities of their industry.

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CFPB Launches Process to Recognize Open Banking Standards

Consumer Finance

Today, the CFPB finalized a rule outlining the qualifications to become a recognized industry standard setting body, which can issue standards that companies can use to help them comply with the CFPB’s upcoming Personal Financial Data Rights Rule.

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Iconic UK Bicycle manufacturer enters liquidation

UK debt collections

An iconic bicycle manufacturer is to enter voluntary liquidation after almost 80 years crafting and designing bicycle frames. Mercian Cycles, based in Derby, launched in 1946 and has continued to create bespoke bikes by hand throughout its history. Its products have been used by cyclists who have set world records and individuals who have undertaken trips around the globe.

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Daily Digest – June 14. Collector Facing FDCPA Class Action for Including Creditor Name in ‘Large, Bold Capital Letters’ in Letter; Judge Certifies Class Action in FDCPA Case Over Hurricane Grants

Account Recovery

Collector Facing FDCPA Class Action for Including Creditor Name in ‘Large, Bold Capital Letters’ in Letter Judge Certifies Class Action in FDCPA Case Over Hurricane Grants Senate Republicans Introduce Bill to Change CFPB Funding Source Public Prefers Medical Debt Forgiveness to Student Loan Debt Forgiveness: Poll WORTH NOTING: You can now get your passport renewed […]

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.