Fico Collections
APRIL 26, 2023
Our recent survey revealed that customers already have high expectations and think their banks could do more, including implement better technology, provide more education, and shoulder more responsibility for a scam payment. Consumer defection and acquisition are costly, as are customers who may maintain but cease to use an account.
Fico Collections
AUGUST 21, 2020
At the same time, banks doubled down on their commitment to customer service and experience; customer acquisition was a major challenge during the Great Recession, so focusing on the retention of good customers became a priority. Turning Up Fraud Defenses—and Customer Education.
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Fico Collections
MARCH 17, 2022
These loans are often life-changing, allowing individuals to build businesses, access housing and education. Find out how Grupo Monge, one of Central America’s leading retailers, has expanded credit approvals by 10 percent, reduced expenses by 25 percent. “Annually we grant about 1.6 million loans worth about USD$3.7B
Better Credit Blog
AUGUST 21, 2020
You may hear from them if you have debt in health care, retail, financial services, education, or utilities. This is a letter that asks Radius Global Solutions to confirm various details of the debt, such as the name, date of debt acquisition, and total amount. I have a template that can help you get started.
Fico Collections
FEBRUARY 12, 2023
Create content not just to educate existing customers, but also to use as a broader opportunity for organic growth. He makes the point that customer acquisition and retention in the digital age requires startup thinking and flawless execution when it comes to the customer development, risk and product team's approach.
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