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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

NOVEMBER 13, 2023

On November 9, the Department of Education (DOE) announced its plan to implement an oversight strategy of federal student loan servicers that provides several pathways for identifying problems that can harm borrowers, in real-time. For more information, click here. For more information, click here.

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State of the Collections Industry in 2021

The Kaplan Group

JANUARY 7, 2021

While much of the decline is due to mergers and acquisitions, the majority of firms that simply closed were small, local firms or larger agencies with heavy overhead. Delinquency rates have trended down for credit cards and unsecured personal loans while ticking up modestly for auto loans. That’s a 2.5% decline per year.

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