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Is Self-Service the New Standard in Debt Collection?

Re:Ceeve

For years, companies have treated the debt collection process not as an opportunity, but as a relentless process of retrieving outstanding balances at all costs. While you might be aware of CRM systems and mobile banking apps, how does this method work in the world of debt collection? Online banking. Knowledge hubs.

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

These factors and others led our experts in debt collection to address ways that lenders can manage the rising number of people in the collections queue. Bruce Curry looked forward near the start of the year and saw a number of challenges in debt collection for lenders sifting through the pandemic’s inevitable financial fall-out.