Remove Accounts Receivables Management Remove Collection Agent Remove Collections Remove Debtor
article thumbnail

What’s the Difference? Agent-Facing vs. Self-Service Payment Portals

Payment Savvy

To make ARM (accounts receivable management) entities more efficient, merchant service providers offer various tools to make payments convenient and fast. These solutions fully integrate with your merchant account and facilitate debt collection payment acceptance. What are Agent-Facing Payment Portals?

Debtor 52
article thumbnail

6 Ways Collection Agencies Can Offer Customer Satisfaction

Payment Savvy

When an account goes past due, many send the account to a reputable and compliant collection agency to obtain monies on their behalf. Even during debt collection, agencies should deliver exceptional customer service and, ultimately, end the relationship with a satisfied customer. Personalize the Collection Process.

article thumbnail

Top 6 Complaints Against Debt Collection Companies

National Service Bureau

Debt collection companies walk a fine line between business efficiency in their primary function (accounts receivable management), while at the same time needing to respect the fact that the debtor is a valuable client to the business for whom they are running collections. Did you know that.