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Recommendations for Debt Collectors Working from Home

Nexa Collect

You should discuss these points with the compliance superior of your collection agency. Since collection agencies fall under GLBA laws, they are subjected to the same strict laws as large financial institutions like banks. Work Environment : The work-from-home environment should be conducive to professional conduct.

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The End of Collections

Re:Ceeve

These portfolios are, for example, non-performing loans (NPLs) from banks and financial institutions or pooled portfolios in certain industries where individual claims are tiny, but number in the millions. Those days are long gone and so too should be the process of outsourcing collections.