Thu.Aug 03, 2023

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Southern Credit Adjusters, Inc. Collaborates with Skit.ai to Scale and Accelerate Revenue Recovery

Account Recovery

Skit.ai’s conversational voice AI solution enables Southern Credit Adjusters to streamline operations and growth, providing a fully compliant call automation solution to establish RPC and recover payments. NEW YORK, NY (August 03, 2023) – Skit.ai, the leading conversational voice AI solution provider in the Account Receivable Management (ARM) industry in the U.S.

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Analyzing the Credit Card Competition Act of 2023 

Troutman Sanders

In this episode of Payments Pros , Josh McBeain welcomes Isaac Boltansky, managing director and director of policy research at BTIG to discuss the proposed Credit Card Competition Act led by Senator Durbin from Illinois. Josh and Isaac discuss the intricacies of the proposed legislation and how it would affect issuers, merchants, and consumers. Additionally, they address some of the skepticism that the bill is receiving from those in the industry and challenges that may come with the legislation

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CFPB Sues Auto Loan Services for Billing, Collection Mis-Steps

Account Recovery

The Consumer Financial Protection Bureau yesterday announced it has filed a lawsuit against a company that services and collects on auto loans, accusing it of violating the Consumer Financial Protection Act because it allegedly misapplied payments, wrongfully repossessed vehicles, double-billed consumers for insurance, wrongfully activated starter-interrupt devices, and failed to refund premiums to consumers.

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CFPB Advisory Opinion on Time-barred Debt Collection

Troutman Sanders

In our latest episode of The Consumer Finance Podcast, Chris Willis and his colleagues Stefanie Jackman, Joe Reilly, and Jonathan Floyd discuss the CFPB’s advisory opinion related to collection of time-barred debt. The discussion includes a look at the historical events that led up to this opinion, whether or not an FDCPA-covered debt collector can sue to collect a time-barred debt, how this opinion relates to state law analogs, and key takeaways for the industry.

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Don Gallianza, Credit Manager at Chevron Phillips Chemical and Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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Appeals Court Reverses Ruling on Standing

Account Recovery

The Court of Appeals for the Third Circuit has reversed a lower court’s ruling and concluded that a plaintiff has standing in federal court to pursue a class-action lawsuit against trusts that owned a student loan and the collection agency that was managing the account.

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Judge Grants MTD in FDCPA Case for Lack of Standing

Account Recovery

A District Court judge in New Jersey has granted a defendant’s motion to dismiss, ruling the plaintiff who received a debt collection letter that allegedly violated the Fair Debt Collection Practices Act does not have standing to sue because she never did anything after receiving the letter.

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Case Update: Tenth Circuit Denies Petitions for Rehearing in Decision Requiring Substantial Changes to Health Plan Denial Letters

Troutman Sanders

As discussed here and here , D.K. et al. v. United Behavioral Health et al. is a case that has been carefully watched in the health benefits space for its impact on what health plan administrators must include in adverse benefit determination letters. In D.K. , the Tenth Circuit held health plan administrators cannot rely on compliance with ERISA’s claims procedure regulations to establish that the plan engaged in a “meaningful dialogue” with a claimant.

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Daily Digest – August 3. Getting to Know Rich Stoltenborg of Resident Interface; Appeals Court Reverses Ruling on Standing

Account Recovery

Getting to Know Rich Stoltenborg of Resident Interface Appeals Court Reverses Ruling on Standing CFPB Sues Auto Loan Services for Billing, Collection Mis-Steps Judge Grants MTD in FDCPA Case for Lack of Standing Southern Credit Adjusters, Inc. Collaborates with Skit.

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E-Bike manufacturer goes into liquidation

UK debt collections

Amsterdam-based VanMoof, an e-bike manufacturer, has gone into liquidation in the UK. The Dutch company confirmed through an email to its customers that the company is undergoing a Creditors’ Voluntary Liquidation. The message, signed by The VanMoof team, acknowledges the uncertain times for its customers and states that they are currently working on finding the best way forward for e-bikes locked in its Battersea store, which was repossessed by the landlord last week, reports Sifted.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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How Severance Agreements Benefit Employers in Response to Employee Claims

Jimerson Firm

Severance agreements and releases outlining the terms of separation, including financial compensation, benefits continuation, and other provisions, have utility for both employers and employees when ending an employment relationship. For employers, it is crucial to understand how a signed release can impact potential employee claims brought after termination of employment.

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Tenth Circuit Affirms Summary Judgment in Favor of Defendant in FDCPA Case on the Basis of Claim Preclusion

Troutman Sanders

On August 1, the U.S. Court of Appeals for the Tenth Circuit upheld a trial court’s order granting summary judgment in favor of a debt buyer holding that claim preclusion barred the plaintiff’s claims brought under the Fair Debt Collections Practices Act (FDCPA) and Utah’s Unfair Claims Settlement Practices Act (UCSPA). The decision in McMurray v. Forsythe Finance LLC involved an allegation that the debt buyer was not licensed as a collection agency in Utah when it attempted to collect the plain