Sat.Jun 10, 2023

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Artificial Intelligence in Collections Industry

Nexa Collect

AI, or artificial intelligence, has the potential to impact the field of debt collection significantly. Debt collection involves pursuing individuals or businesses to repay outstanding debts. Here are some ways AI can be used in debt collections: Automated Communication: AI-powered chatbots can handle initial interactions with debtors, engage in conversations, and answer frequently asked questions.

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To prevent a company from being sued for FDCPA violations, it is important to adhere to the following key facts

Collection Industry News

The Fair Debt Collection Practices Act (FDCPA) is a federal law in the United States that regulates the behavior of debt collectors when collecting consumer debts. To prevent a company from being sued for FDCPA violations, it is important to adhere to the following key facts: 1. Understand the FDCPA: Familiarize yourself with the provisions of the FDCPA to have a clear understanding of the rules and regulations that debt collectors must follow.