Mon.Jun 10, 2024

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Daily Digest – June 10. Judge Recommends Dismissal of FDCPA Suit Because Debt Was Commercial, Not Personal; Phone Anxiety is Real for Many Individuals: Report

Account Recovery

Judge Recommends Dismissal of FDCPA Suit Because Debt Was Commercial, Not Personal Phone Anxiety is Real for Many Individuals: Report Appeals Court Affirms Dismissal in Fraud Case Over Collection Contract Compliance Digest – June 10 WORTH NOTING: The best Father’s Day deals on gear that dads actually like to use … 10 fake models are […]

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CFPB Proposes to Ban Medical Bills from Credit Reports

Consumer Finance

Today, the CFPB proposed a rule that would remove medical bills from most credit reports, increase privacy protections, help to increase credit scores and loan approvals, and prevent debt collectors from using the credit reporting system to coerce people to pay.

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Judge Recommends Dismissal of FDCPA Suit Because Debt Was Commercial, Not Personal

Account Recovery

In a case that was defendant by Jacob Bach of Martin Golden Lyons Watts Morgan, a Magistrate Court judge in Texas has recommended the dismissal of a Fair Debt Collection Practices Act case on the grounds that the underlying debt was not personal, but commercial.

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Prepared Remarks of CFPB Director Rohit Chopra on the Proposed Ban of Medical Bills on Credit Reports

Consumer Finance

Research from the Consumer Financial Protection Bureau in 2022 showed that medical collections tradelines appeared on 43 million credit reports, and that 58 percent of bills that were in collections and on people’s credit records were medical bills.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Phone Anxiety is Real for Many Individuals: Report

Account Recovery

In the age of digital communication, the traditional phone call is becoming an endangered species. While Zoom, Slack, and emails dominate workplace interactions, the reluctance to make or answer phone calls is a growing phenomenon known as telephonophobia.

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Appeals Court Affirms Dismissal in Fraud Case Over Collection Contract

Account Recovery

The Court of Appeals for the Fourth Circuit has affirmed the dismissal of a case filed by a contact center against a collection operation and its owner for allegedly concealing criminal activity by the owner that led the contact center to lose a contract with one of the nation’s largest financial institutions.

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Working at Onguard: Meet Maarten

On Guard

A B2B sales professional tends to stay with a company for 3-5 years on average, before moving on to the next role. What makes someone stick with an organisation for longer? We asked Maarten, who recently completed 30 years in his Onguard journey. You know he is the one passing by your desk because you hear a whistle. He is an early bird, he enjoys asking questions to keep everyone busy, and his main hobby is to “enjoy life” Maarten, Global Account Director at Onguard, has made a val

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Compliance Digest – June 10

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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New rule would eliminate medical debt from credit reports

Collection Industry News

A new proposal by the Biden administration would protect Americans from having their credit history cratered by medical bills. The rule change, announced by the Consumer Financial Protection Bureau (CFPB) on June 11, would prevent almost any medical debt from appearing on credit reports. In a statement, the CFPB said medical bills “have little to no predictive value when it comes to repaying other loans.“ In 2022, the three largest credit bureaus — TransUnion, Equifax and Experian — started rem

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.