Fri.Aug 04, 2023

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FCC Imposes $300M Fine on Perpetrators of Illegal Robocall Scam

Account Recovery

The Federal Communications Commission yesterday imposed a penalty of $300 million against the perpetrators of an illegal “auto warranty” robocall scam that purportedly made more than 5 billion robocalls to 500 million phone numbers during a three-month period of 2021.

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Customers Are Struggling to Pay, July CMI Shows

NACM

? NACM's Credit Managers' Index fell 2.6 points in July to 52.4, nearly erasing the jump seen in June. NACM Economist Amy Crews Cutts says the decline can be linked to major drops in three factors—sales, dollar collections and dollar amount beyond terms.Hear more on today's episode of Extra Credit!

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Collector Facing FDCPA Class Action Over ‘Unlawfully Shortened’ Validation Period

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Judge Grants MTD in FDCPA Class Action Over Alleged Unlicensed Activity

Account Recovery

A District Court judge in Maryland has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action after the defendants were accused of attempting to collect on unpaid debts without having the proper licenses to do so in the state.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Profits Fall at Encore as Consumer Behavior Normalizes, But Supply of Defaulted Debt Keeps Growing

Account Recovery

The good times of the COVID-19 pandemic are over and “normalized consumer behavior” is back, according to the chief executive of Encore Capital Group, using the phrase to explain the company’s second quarter financial performance. Overall, the company recorded net income of $26.3 million during the second quarter of 2023, compared with $60.

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