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Industries with the Best and Worst Recovery Rates

Nexa Collect

Still, there are some industries where the average recovery rate is better than others. Based on clients we came across last year (2021), here is the average recovery rate we have seen, along with our collection agency partner(s). No collection agency publically publishes the results they achieve by industry.

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Impact of The GLBA on Collection Agencies

Nexa Collect

As per FTC, starting June 9, 2023 all collection agencies will be treated as financial institutions. This means all collection agencies must secure consumer data nearly the same way as banks. Failure to comply with GLBA can have severe consequences for the collection agency, especially the owners and/or the CEO.