Collection Agencies Collection Agent Education Fair Debt Collection 
Payment Savvy
JUNE 24, 2020
Over time, however, agents do lose their zeal and ambition to rectify delinquent accounts. This is where collection agent incentive programs come in to save the day. These incentive programs motivate debt collection agents to work harder and, in turn, keep your collection agency in the black.
Payment Savvy
JUNE 16, 2020
For example, the Fair Debt Collection Practices Act (FDCPA) prohibits abusive, deceptive, and unfair practices during debt collection. As such, you want agents to be well-trained before ever speaking a word to a debtor. Educate Yourself on the Account. The Payment Savvy Difference.
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