article thumbnail

DEBT COLLECTION INDUSTRY DEEMS ITSELF ESSENTIAL TO “FINANCIAL HEALTH” OF CONSUMERS, FIGHTS COVID-19 SHUTDOWN

Collection Industry News

Mark Neeb, the chief executive of ACA International, wrote that he is concerned that “certain lawmakers have suggested that eliminating the work of the ARM Industry is a prudent action that should be taken in response to the coronavirus,” a reference to the accounts receivable management industry, a term of art for debt collectors.

article thumbnail

What's an Autodialer?

National Service Bureau

First, in a 2013 judgment of Nelson v. The utility of automated dialing equipment has a two-sided nature in the world of accounts receivable management (collections). On one hand, creditors have a right to receive payment for good and/or services provided to debtors.