Trending Articles

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Ethical Collection Techniques For Recovering Late Payments

Enterprise Recovery

In today's competitive business landscape, it's important to manage late payments while upholding positive client relationships. Use the following techniques to navigate the delicate balance of recovering outstanding debts while maintaining trust and loyalty with your clients. Discover ethical collection practices to help recover late payments while maintaining positive client relationships.

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Appeals Court Side-Steps Chance to Create Bright-Line Rule on FCRA Claims, But Still Affirms Ruling for Defendant

Account Recovery

The Court of Appeals for the Eleventh Circuit yesterday issued a ruling in a long-awaited Fair Credit Reporting Act reasonable investigation case, but side-stepped the issue that everyone was hoping it would decide, instead affirming the District Court’s ruling in favor of the defendant, but for an entirely different reason.

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Oregon Gov. Signs Garnishment, Collection Bill into Law

Account Recovery

The governor of Oregon has signed a bill into law that raises the amount of money that can be protected by consumers from garnishments and keeps them from a “financial death spiral because of debt collection,” according to the sponsor of the bill.

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Preparing Your Business For A Debt Collection Agency

Enterprise Recovery

Is your business struggling with unpaid invoices or clients not paying on time? Many companies often turn to professional debt collection agencies for assistance when this happens. Before you hand over your delinquent accounts to a collection agency, it's important to understand their role and how they can help your business. Learn how to effectively prepare your business for working with a debt collection agency to recover outstanding payments.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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CFPB Takes Action to Stop Illegal Junk Fees in Mortgage Servicing

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) published an edition of Supervisory Highlights describing the agency’s actions to combat junk fees charged by mortgage servicers.

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New Options for Pursuing Judgment Liens in Florida

Jimerson Firm

Collecting on Judgment Liens in Florida Acquiring a money judgment through the litigation process in the State of Florida can be tough, arduous, and expensive. When a court enters a civil money judgment, it creates a judgment debtor and a judgment creditor. If the judgment debtor fails or refuses to pay the amount of the judgment, the judgment creditor may elect to use statutory collection methods to partially or fully satisfy the judgment.

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CFPB Finds Violations of Credit Report Accuracy Requirements, Including for Survivors of Human Trafficking

Consumer Finance

The CFPB today published an edition of Supervisory Highlights to share key findings from recent examinations about continuing accuracy problems in the credit reporting system.

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Arrear View Mirror: How to Collect More Money in Your Law Firm

NCBA Law Practice Management Blog

Law firms usually collect money in arrears, ie – we’ve done the work, now kindly pay us. Most often, that payment is collected via a standard invoicing process. A bill is sent to the client; then, the firm waits to get paid. And waits. And waits. That’s because the way that attorneys have always managed the process has placed the control of the situation exclusively in the hands of their clients.

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This Fair Housing Month, We Demand Housing Justice  

Prosperity Now

This April marks the 56th anniversary of the Fair Housing Act, a landmark piece of legislation which outlawed housing discrimination and hoped to foster racial integration by giving everyone the ability to access the same neighborhoods and housing opportunities.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Daily Digest – April 26. Suit Accuses Collector of Communicating in Different Channel After Receiving Refusal to Pay; Appeals Court Affirms Ruling for Defendant

Account Recovery

Suit Accuses Collector of Communicating in Different Channel After Receiving Refusal to Pay Appeals Court Side-Steps Chance to Create Bright-Line Rule on FCRA Claims, But Still Affirms Ruling for Defendant FTC Sues Payments Company For Charging Consumers Millions of Dollars in Junk Fees Bankruptcy Filings See Notable Increase in 2024 WORTH NOTING: The World Health […]

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Timeshare Company closed down due to huge fraud

UK debt collections

A Timeshare risk management company which claimed to help people exit their timeshare contracts in Tenerife has been shut down leaving clients at a loss Timeshare Legals Limited was wound-up following investigations by the Insolvency Service which found no proper accounting records, hundreds of clients left with unfulfilled claims and the transfer of client funds to a company in Spain with the same name, Timeshare Legals SL, and the same director, creating a lack of transparency.

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CFPB Takes Action Against Coding Boot Camp BloomTech and CEO Austen Allred for Deceiving Students and Hiding Loan Costs

Consumer Finance

The CFPB issued an order against BloomTech and its CEO for deceiving students about the cost of loans and making false claims about graduates’ hiring rates.

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Welcome to the Debt Resolution Funnel: Insights from 20MM Consumers

True Accord

When it comes to financial and lending services, the customer journey doesn’t drop off once a consumer enters delinquency—in fact, quite the opposite. In the world of debt collection, understanding this unique, and often overlooked, part of the customer journey is critical to securing repayment and debt recovery. Welcome to the Debt Resolution Funnel.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Reshaping Debt Collections with the QCR Accelerator

Qualco

THE NEW ERA OF CONSUMER LENDING In today ’ s rapidly evolving financial landscape, the significant increase in consumer lending presents new challenges for financial institutions, particularly in managing collections. These challenges are compounded by reliance on outdated systems that are inefficient, manual-intensive, and costly to maintain. To address these issues, our latest blog explores the QCR Accelerator, a state-of-the-art , plug-and-play collection software specifically designed to str

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Daily Digest – April 25. Getting to Know Jessica Kagansky of Crown Asset Management; Appeals Court Affirms Ruling in FCRA Case Over Dispute Investigation

Account Recovery

Getting to Know Jessica Kagansky of Crown Asset Management Appeals Court Affirms Ruling in FCRA Case Over Dispute Investigation CFPB Publishes Supervisory Highlights on Mortgage Servicer Issues DFPI Fines Student Loan Servicer for Delivering Report 17 Days Late State Collection Service Achieves HITRUST Risk-Based, 2-year Certification WORTH NOTING: Animals get stressed during eclipses, it turns […]

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Insolvency rising again says Trade body

UK debt collections

INSOLVENCY activity has again increased in the south east, according to the UK’s insolvency and restructuring trade body. R3 figures showed a rise in this activity from 246 in February to 261 in March, remaining consistent with the 12-month high of 277 in March 2023. The body has warned trends are continuing to rise, following its analysis of data from Creditsafe.

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CFPB Comment to Illinois Joint Committee on Administrative Rules on the State’s Proposed Community Reinvestment Act Rules

Consumer Finance

The CFPB’s Deputy Director submits this CFPB comment to the Illinois Joint Committee on the state’s proposed community reinvestment rules, specifically in support of provisions addressing appraisal bias.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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How to Reduce Your Collection Cost and Boost Your Cash Flow

Taurus Collect

In the dynamic landscape of business, maintaining a healthy cash flow remains a paramount challenge, particularly in the face of rising collection costs. This is where the innovative concept of No Cure No Pay debt collection in the UK presents a compelling solution. Designed to mitigate financial risks and enhance efficiency in debt recovery, this approach offers businesses a safety net, ensuring they only incur a cost upon successful collection.

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How to Help Young Adults File Taxes

Credit Corp

[This is a guest post contributed by Jessica Chung, Programs Director at FitMoney] Millions of Americans will file their taxes this spring, but for many, they’ll be first-time filers. As parents, teachers and caregivers for young adults, we want to be sure that our children are financially savvy and secure, but these new taxpayers likely haven’t received the proper financial education needed to successfully file.

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Appeals Court Affirms Ruling in FCRA Case Over Dispute Investigation

Account Recovery

If two consumers dispute a debt and the furnisher submits corrections to how the debt is being furnished, how can the consumers claim the investigation that was conducted was unreasonable? They can’t, the Court of Appeals for the Ninth Circuit has ruled, affirming a lower court’s ruling.

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Retail Insolvencies climb 19% in the UK

UK debt collections

New analysis by Mazars has found that the number of insolvencies by retailers has increased 19% in the past year to 2,195 in 2023/24 up from 1,843 in 2022/23. High profile retail insolvencies include The Body Shop in February, as well as fashion brand Ted Baker and online luxury fashion retailers MatchesFashion and Farfetch. Cautious consumer spending, and higher interest rates have also impacted the rise.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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CFPB Updates Supervision Designation Procedures

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) issued a procedural rule to update how the agency designates a nonbank for supervision.

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A Contractor’s Perspective on the Initial Decision Maker in Construction Contracts

Jimerson Firm

In the ever-evolving realm of construction contracts, navigating the contractual dispute resolution procedures can pose significant challenges for contractors. Since the 2007 revision to AIA contract forms, the so-called Initial Decision Maker (IDM) process has become more common and is presenting new challenges for contractors. Thus, a basic understanding of the IDM process is essential for contractors seeking to navigate these complexities.

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What Does “Six Figures” Mean and How Can You Earn It?

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. The term “six figures” refers to any annual six-digit salary that falls within the $100,000 to $999,999 range. Securing a post-graduate degree or attaining a highly in-demand position can help you earn six figures over time.

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Daily Digest – April 24. Judge Remands Collection Lawsuit Back to State Court; FTC Enacts Ban on Noncompete Clauses

Account Recovery

Judge Remands Collection Lawsuit Back to State Court FTC Enacts Ban on Noncompete Clauses Walmart-Backed Fintech Starts Offering BNPL Services 25 Companies Seeking Collection Talent Attorney Issa K.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?