Trending Articles

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Understanding realities-why consumers struggle to pay on time

American Profit Recovery

There are numerous legitimate reasons why a consumer might struggle to pay your business on time, or at all and many of them stem from financial difficulties. As business owners, executives and others keeping an eye on the bottom line, you may get angry because some customers have not paid your business and you’re left wondering why. However, as we indicate here, many circumstances limit a consumer’s ability to pay your business, and they should be considered.

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Majority of Cancer Patients Carrying Medical Debt, Even with Health Insurance

Account Recovery

The prevalence of medical debt among cancer patients and survivors remains a significant issue even for those with insurance, according to a recent survey by the American Cancer Society Cancer Action Network (ACS CAN) reveals.

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Bills Introduced in Congress to Cancel All Medical Debt

Account Recovery

A quartet of lawmakers, led by Sen. Bernie Sanders [I-Vt.] yesterday announced that they are introducing bills in the Senate and House of Representatives that would wipe out all existing medical debt and remove it from consumers’ credit reports, among other changes.

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CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs

Consumer Finance

The CFPB issued a new report finding consumers encounter numerous problems with credit card rewards programs.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Settlement Agreements Binding Without Signature

Jimerson Firm

The ultimate test of a binding settlement agreement is whether the parties to the agreement have a “meeting of the minds,” which is a mutual understanding of the essential terms of the agreement. At least one court in Florida has now ruled emails between attorneys can constitute an enforceable settlement agreement if the parties’ counsel had clear and unequivocal authority from the client to settle the case and correspondence between the parties’ attorneys showed that no essential terms of

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Solicitor fined due to Invoice late payment

UK debt collections

A solicitor has been fined more than £1,000 due to invoice late payment. It was found that the solicitor failed to pay an invoice for legal fees within a reasonable time frame. James Lothian Brunton also failed to cooperate with the Solicitors Regulation Authority’s (SRA) investigation into his failure to perform an undertaking to Matthew Waite & Co.

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Why Chapter 7 isn’t the best option for foreclosure concerns

Roths Child Law

When homeowners face the daunting prospect of foreclosure, understanding the defensive options available can potentially help them preserve their homes and financial stability. For example, two common types of bankruptcy , Chapter 7 and Chapter 13, offer different benefits and drawbacks in the context of foreclosure. Although there are exceptions to this general rule, Chapter 7 might not be the best option for those concerned with foreclosure, although Chapter 13 could potentially provide a more

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Checkmate: How to Stay on Top of Client-Facing Requests

NCBA Law Practice Management Blog

Nothing bottlenecks law firm case process (and progress) as much as waiting for your clients to do things. Law firms can largely control internal policies & tasks; and, courts utilize definable deadlines. But, when law firms request that clients do things. good luck ! They’ll straight up ignore you. They’ll obfuscate. They’ll waste your time, by getting back to you another issue, entirely.

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8 Key Components of an Ethical Debt Collection Strategy

Taurus Collect

In the realm of debt recovery, the “ no collection no fee ” debt collection strategy stands out as a beacon for ethical practice. This approach ensures fairness and integrity, positioning itself as a vital component within the industry. Employing a strategy where fees are contingent not only aligns the interests of collectors with those of their clients but also fosters a culture of responsibility and respect.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Daily Digest – May 13. Appeals Court Affirms Ruling in TCPA Class Action Over Definition of ATDS; Majority of Cancer Patients Carrying Medical Debt

Account Recovery

Appeals Court Affirms Ruling in TCPA Class Action Over Definition of ATDS Majority of Cancer Patients Carrying Medical Debt, Even with Health Insurance Artificially Inflated Credit Scores Leave Borrowers Unable to Pay Debts: Report Compliance Digest – May 13 WORTH NOTING: The origin story of Steve from “Blue’s Clues” is even more wholesome than you […]

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Investigation launched into Council’s huge Unpaid debt pile

UK debt collections

The government has ordered an investigation into Warrington Borough Council as figures reveal it is almost £1.85 billion debt. It follows a report which found the council is the most indebted unitary authority in the country, with “their portfolio of debt-funded investments… concerning” which put not only the council at risk, but could also have “significant impact” for local residents.

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Agencies announce inflation-adjusted dollar thresholds for Regulation CC funds availability

Consumer Finance

The Federal Reserve Board and the Consumer Financial Protection Bureau announce inflation-adjusted dollar thresholds for Regulation CC funds availability

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Eleventh Circuit Affirms Dismissal of FCRA Claims Since Alleged Inaccurate Information Was Not Objectively and Readily Verifiable

Consumer Finance Watch

Financial institutions, credit furnishers, debt collectors, and other businesses reporting consumer information to credit reporting agencies should take note that the Eleventh Circuit Court of Appeals has declined to impose a bright-line rule that only purely factual or transcription errors are actionable under the Fair Credit Reporting Act (“FCRA”).

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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What Is Plaid and Is It Safe to Use? Everything You Need to Know

Payment Savvy

Plaid has rapidly become a common platform for seamlessly sharing your financial data with trusted apps and services. Whether you’re using a budgeting app, investing platform, or peer-to-peer payment solution, chances are you’ve encountered Plaid. This powerful technology bridges the gap between your bank accounts and various digital financial tools.

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Appeals Court Affirms Ruling in TCPA Class Action Over Definition of ATDS

Account Recovery

The Court of Appeals for the Second Circuit has affirmed the dismissal of a Telephone Consumer Protection Act case, ruling that in order to meet the definition of an automated telephone dialing system, the technology must include the capacity to randomly or sequentially generate telephone numbers to be dialed.

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Unlawful Freezing of Bank Accounts Requires Bank To Refund Monies With Penalties

FFGN COLLECT NY

In April, following an investigation by Attorney General Leticia James’ office, Pathward (formerly known as MetaBank) was required to refund money to account holders after unlawfully sending frozen deposits to creditors. In addition to refunding the monies, the bank also had to pay penalties for the unlawful freezing of the bank accounts. Between 2016 and 2022, Pathward wrongfully froze 1,400 bank accounts belonging to New Yorkers.

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CFPB Distributes $384 Million to 191,000 Victims of Think Finance’s Illegal Lending Practices

Consumer Finance

The CFPB distributed more than $384 million to consumers harmed by Think Finance from the victims relief fund, which has disbursed more than $1 billion.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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3 ideas for sustainability in fintech

On Guard

Did you know that in 2023 we, at Onguard, sent 6.241 empty cans for recycling? Sustainability is not a sprint, it’s a marathon, and a difference comes with a few small steps every day. This is why we are excited to join Visma’s Sustainability Month this May, as an opportunity to reflect and record our specific actions for a more sustainable future. Running through the whole of May, the idea of Visma Sustainability Month is not only to review our corporate actions but also to spark discussion and

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Reducing Online Shopping Cart Abandonment: 7 Best Practices

Payment Savvy

Cart abandonment is a major issue faced by ecommerce businesses. With almost 7 out of 10 shoppers abandoning their carts, online businesses face an uphill task to increase sales and profits. While it’s nearly impossible to eliminate cart abandonment, there are steps to reduce it. This guide contains those steps – and much more! Below are 7 best practices on how to reduce cart abandonment, thus increasing sales and profit for your ecommerce business.

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Artificially Inflated Credit Scores Leave Borrowers Unable to Pay Debts: Report

Account Recovery

One of the arguments being made against removing medical debt from consumers’ credit scores is that it will artificially inflate those scores and make it easier for consumers to get access to credit that they might not necessarily be able to repay.

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Arthur Sanders Elected to Attorney Division of ACA International on the 2024-2025 Council of Delegates

BN Lawyers

Barron & Newburger’s Arthur Sanders was elected by acclamation to represent the Attorney Division of ACA International on the 2024-2025 Council of Delegates. Mr. Sanders will represent Attorney Division members at the Annual Meeting of the Council of Delegates, to be held July 21, 2024, where delegates will elect the incoming directors to the ACA International Board of Directors and conduct other business.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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Prepared Remarks of CFPB Director Rohit Chopra at the Joint Hearing on Airline and Credit Card Rewards Programs

Consumer Finance

CFPB Director Rohit Chopra provided opening remarks at the Joint Hearing on Airline and Credit Card Rewards Programs.

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Member Spotlight: Education is Limitless

NACM

Credit professionals must consistently learn to advance their careers, whether through on-the-job training and experience or formal education, supported by their company's assistance. By earning designations through NACM's Professional Certification Program, credit professionals can learn and enhance their skillset in various aspects of B2B credit.

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What Is Shop Pay?

Payment Savvy

In the fast-paced world of e-commerce, where every click counts and every second matters, providing customers with a seamless checkout experience is absolutely necessary. One crucial aspect of achieving this goal is through the implementation of efficient and user-friendly checkout solutions. Enter Shop Pay – a game-changing checkout software developed by Shopify, designed to streamline the purchasing process and elevate the online shopping experience to new heights.

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Compliance Digest – May 13

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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How Preparation and Strategy Can Be Used to Fight and Defeat Any Ransomware Attack

Speaker: Karl Camilleri, Cloud Services Product Manager at phoenixNAP

Did you know that 2021 was a record-breaking year for ransomware? The days of a “once in a while” attack against businesses and organizations are over. Cyberthreats have become a serious issue. With 495.1 million attacks, the threat marked a 148% increase compared to 2020 and was the most expensive year on record! As a result, data protection needs to be a concern for most banks, businesses, and information technology specialists.