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Simple ways the customer experience improves cash flow

American Profit Recovery

And in recent years, what is taking shape is that the entire customer experience needs to be taken into consideration when deciding to do business with a company. A customer experience starts from the moment they pick up the phone and inquire about your services. The customer experience builds long term relationships.

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Debtor Education Course After Filing for Bankruptcy

Sawin & Shea

Since 2005, a debtor education course from an approved provider is mandatory for anyone who files for bankruptcy. Debtor education classes provide customized guidance based on your unique circumstances. Since then, bankruptcy filers have been required to take both a bankruptcy credit counseling course and a debtor education course.

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CESI: Consumer Education Services Inc. Review 2020

Nerd Wallet

Consumer Education Services Inc. CESI may be a good fit if you: Prefer an online experience. The article CESI: Consumer Education Services Inc. offers many common credit counseling services by phone or online, including debt management plans, student loan counseling and housing counseling. CESI offers. CESI offers.

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CFPB Prioritizing Enforcement Over Education

Troutman Sanders

Chopra said that while there is value in educating consumers to spot risks and find trustworthy advice, financial products are inherently challenging to understand. Chopra was even more pointed in his July 14 prepared remarks for the Financial Literacy and Education Commission where he claimed that “financial education can be harmful.”.

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Digital Banking: Humanizing the Customer Experience

Fico Collections

Many enterprises have succumbed to the inclination to digitize everything, which by default leads to cold, clinical experiences. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. How FICO Can Help You Advance Your Digital Banking.

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Branding Arc Sponsors NCBA 2020 Executive Experience

The McHughes Law Firm

Branding Arc is proud to be a sponsor of this year’s National Creditors Bar Association (NCBA) 2020 Executive Experience that will take place on October 21-23 in Phoenix. Initially scheduled in Atlanta earlier in the pandemic year, the 2020 Executive Experience is taking place October 21-23 at the JW Marriott in Phoenix, Arizona.

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Department Of Education To Overhaul Federal Student Loan Servicing Systems

Collection Industry News

The Department of Education is preparing a major overhaul for the current student loan servicing systems. ( iStock ). The Department of Education recently announced that it will overhaul its current federal student loan servicing systems, giving more power to borrowers to easily manage their student loans. Source: site.