4 Data Best Practices for a Timeless Digital Customer Experience
Fico Collections
FEBRUARY 26, 2021
If a long term customer logs into your mobile app more than 10 times a month you can use this context to inform your treatment of them such as contacting them with an automated SMS or Email to make a payment vs through a phone call. For example, getting more customers to respond to a collections interaction and pay or promise to pay.
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