Consumer Finance

APRIL 23, 2024

The Consumer Financial Protection Bureau (CFPB) published an edition of Supervisory Highlights describing the agency’s actions to combat junk fees charged by mortgage servicers.

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130

Account Recovery

JUNE 8, 2022

But this year, Apple announced during its keynote address on Monday, that it is expanding its presence in the financial services … The post Apple Unveils BNPL Service appeared first on AccountsRecovery.net.

Financial services 244

Financial services 244

Account Recovery

DECEMBER 8, 2022

was selected yesterday to be the next chair of the House Financial Services committee. when the new congressional term is gaveled into session … The post McHenry Tapped to Lead House Financial Services Committee first appeared on AccountsRecovery.net. Patrick McHenry [R-N.C.] Maxine Waters [D-Calif.] Maxine Waters [D-Calif.]

Financial services 246

Financial services 246

Account Recovery

DECEMBER 30, 2021

Mumbai, India, December 30, 2021: Firstsource Solutions Limited, a global provider of business process management (BPM) services and a RP-Sanjiv Goenka Group company, announced it has entered into an agreement to acquire American Recovery Services, Inc. ARSI), a nationwide legal collections network headquartered in Southern California.

Acquisition 234

Acquisition Collections Legal Collections Debt Management 234

Account Recovery

MARCH 19, 2024

One of the nation’s largest servicers of student loans is being called before the Senate Banking Committee for a hearing about its performance, following a report that was critical of the servicer’s efforts.

Student loans 130

Student loans Student Loans Loans Banks 130

Account Recovery

APRIL 12, 2024

The two owners of a debt consolidation service in Oregon have been indicted on charges of conspiring to commit and committing mail and wire fraud. The pair are accused of knowingly and intentionally defrauding their customers. Javier Antonio Banuelas Urueta and Dalia Castilleja Saucedo operated ConsoliDebt Solutions.

Debt Consolidation 130

Debt Consolidation 130

Account Recovery

JUNE 27, 2022

Chatbots are becoming a more common component of customer service offerings in the financial services industry, and offer companies in the accounts receivable management … The post Chatbot Usage Growing in Financial Services appeared first on AccountsRecovery.net.

Financial services 246

Financial services Accounts Receivables Management 246

Account Recovery

JANUARY 17, 2024

The top Republican and Democrat on the House Financial Services Committee announced last week the formation of a bipartisan working group on artificial intelligence that will examine how the technology is impacting the industry. What’s Happening: Rep. Patrick McHenry [R-N.C.], the chair of the committee, and Rep.

Financial services 130

Financial services 130

Account Recovery

JANUARY 18, 2023

If you are curious what the priorities of the House Financial Services Committee will be under new Chair Rep. McHenry announced the subcommittees and their chairs … The post Subcommittees Demonstrate McHenry’s Priorities as House Financial Services Chair first appeared on AccountsRecovery.net. Patrick McHenry [R-N.C.],

Financial services 246

Financial services Financial Institution 246

Account Recovery

JANUARY 18, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

Collections 130

Collections 130

Enterprise Recovery

APRIL 21, 2023

A typical services contract requires a retainer or ongoing payments. Businesses selling software-as-a-service (SaaS), or anything else "as-a-service," rely on monthly or annual fees from subscribers. Non-payer churn is one of many reasons that Saas companies need debt collection services.

Collections 179

Collections 179

Enterprise Recovery

OCTOBER 14, 2022

When making the decision to use commercial debt collection services, businesses should be choosy. Here's a helpful guide to choosing the best commercial collection services. Not only are you selecting a company that should be efficient in recovering what's owed to you, but your brand reputation is also at risk.

Commercial Collection 215

Commercial Collection Collections Collection Agencies Collections Agency 215

Account Recovery

FEBRUARY 21, 2023

The Federal Trade Commission on Friday announced that it had filed a lawsuit against an “interconnected” group of companies and their principals, accusing them of delivering tens of millions of “phony” debt service robocalls and ringless voicemail messages in violation of the Telemarketing Sales Rule.

Trade 240

Trade 240

Account Recovery

SEPTEMBER 10, 2021

Monterey Financial Services announced earlier this week that it had purchased Continental Central Credit. Monterey offers debt buying, servicing, and delinquent debt recovery solutions. Continental Central Credit is based in Carlsbad, Calif. Terms of the deal were not disclosed.

Financial services 246

Financial services Debt Recovery Debt Buying 246

Account Recovery

APRIL 24, 2024

Want more proof that the Buy Now, Pay Later (BNPL) craze isn’t going away anytime soon? A fintech company backed by Walmart has started offering BNPL inside some of the retail giants brick-and-mortar stores on purchases of at least $100. The company, called One, is offering BNPL on big-ticket items at the store like electronics […]

Retail 130

Retail 130

Account Recovery

NOVEMBER 22, 2022

Called Pay-by-Bank, the solution will even use machine learning to determine the best time to initiate payments based on a consumer’s … The post JPMorgan, Mastercard Partner on New Pay-by-Bank Service first appeared on AccountsRecovery.net.

Banks 246

Banks 246

Account Recovery

DECEMBER 5, 2022

Meduit, a leading healthcare revenue cycle solutions company, announced today that JP Recovery Services (JPRS) has joined the Meduit organization. Founded 25 years ago by John Beirne and John Murray, both … The post JP Recovery Services Merges with Healthcare Revenue Cycle Leader Meduit first appeared on AccountsRecovery.net.

Healthcare 246

Healthcare 246

Account Recovery

NOVEMBER 17, 2022

… The post Getting to Know Jon Daane of TEC Services Group first appeared on AccountsRecovery.net. The post Getting to Know Jon Daane of TEC Services Group appeared first on AccountsRecovery.net.

Accounts Receivables Management 246

Accounts Receivables Management 246

Account Recovery

OCTOBER 1, 2022

The Consumer Financial Protection Bureau yesterday published a special edition of its Supervisory Highlights, spotlighting the student loan servicing and collection markets and pointing out some of the issues it has uncovered when examining companies in that market. A copy of the report can be accessed by clicking here.

Student loans 245

Student loans Student Loans Loans Collections 245

Account Recovery

MARCH 10, 2022

Bloomington, MN – March 10, 2022 – DCM Services, LLC (DCMS) the industry leader in estate and specialty account recovery solutions, has recently moved into a new office headquarters at The BLOC, located at 1550 American Boulevard E, Suite 200 in Bloomington, MN.

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Account Recovery

FEBRUARY 21, 2022

The Consumer Financial Protection Bureau has launched another flare into the night sky, this time warning student loan servicers about making sure they are not making misrepresentations or making deceptive statements with respect to the Public Service Loan Forgiveness program, which offers individuals the opportunity to have their student loan debts (..)

Student loans 245

Student loans Student Loans Loans 245

Account Recovery

NOVEMBER 1, 2022

The Court of Appeals for the Third Circuit has upheld a lower court’s ruling in favor of a company that was sued for firing a customer service representative who was hurt in a car accident and was one of the lowest-ranked employees in the office after it was accused of discriminating against the employee because … The post Appeals Court (..)

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Account Recovery

NOVEMBER 4, 2021

Security Credit Services, (SCS) an Oxford, MS based nationally known and trusted purchaser of both performing and non-performing receivables, announces its acquisition of Jormandy, LLC, based in Norfolk, VA. Oxford, MS – November 2, 2021.

Acquisition 246

Acquisition 246

Account Recovery

NOVEMBER 13, 2023

The Department of Education has announced a new plan to hold student loan servicers accountable for not harming individuals with stiff penalties that the department has already shown it is willing to put into practice.

Student loans 147

Student loans Student Loans Loans Education 147

Account Recovery

NOVEMBER 1, 2023

million in payments for a student loan servicer — Higher Education Loan Authority of the State of Missouri, or MOHELA — because the servicer failed to send billing statements on time to 2.5 The Department of Education announced on Monday that it was withholding $7.2 million individuals.

Student loans 130

Student loans Student Loans Education Loans 130

Account Recovery

NOVEMBER 4, 2021

Minneapolis, Minn. — (November 4, 2021) —DCM Services, LLC (“DCMS”), the industry leader in data and contact management solutions for the estate and specialty receivables recovery market, has become the newest business affiliate member of the Telecommunications Risk Management Association (“TRMA”).

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Account Recovery

SEPTEMBER 13, 2022

She will be a significant addition to the firm’s Financial Services Practice Group. Adds Compliance Expert to Financial Services Practice Group appeared first on AccountsRecovery.net.

Financial services 245

Financial services Collections 245

Account Recovery

JUNE 15, 2022

yesterday, the Consumer Financial Protection Bureau announced it is seeking input from the public regarding how consumers can “assert their rights” to better the customer service provided by big banks, an area of enforcement that the Bureau has largely left unchecked until now.

Banks 245

Banks 245

Account Recovery

JULY 9, 2021

The Pennsylvania Higher Education Assistance Agency, one of the largest student loan servicers in the country, announced yesterday that it will stop servicing federal student loans by the end of this year, citing the increasing complexity and cost of handling loans on behalf of the Department of Education.

Student loans 246

Student loans Student Loans Loans Education 246

Account Recovery

JANUARY 20, 2023

The Consumer Financial Protection Bureau yesterday released guidance advising companies that taking advantage of consumers by making it too hard to cancel subscription services or trial periods where a reduced fee is charged for a period of time could run afoul of federal law.

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Account Recovery

SEPTEMBER 22, 2022

To continue the effort to humanize each conversation, we recognized we … The post Halsted Financial Services Partners with Prodigal to Elevate Customer Experiences appeared first on AccountsRecovery.net. What else can tell us what borrowers experience, and how we can help them reach a resolution?

Financial services 246

Financial services 246

Account Recovery

JUNE 17, 2021

Minneapolis, MN — June 17, 2021 — DCM Services, LLC (DCMS) the industry leader in estate and specialty account recovery solutions, announces the addition of Elva (Betz) Krantz, SHRM-SCP to its senior leadership team. Elva will lead the DCMS Human Resources team as Vice President, Human Resources.

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Account Recovery

OCTOBER 25, 2021

It might not specifically mention debt collection or the accounts receivable management industry, but everyone’s ears should still be perking up after a number of departments within the federal government on Friday announced a crackdown on discrimination in the financial services industry.

Financial services 246

Financial services Accounts Receivables Management Government Collections 246

Account Recovery

JANUARY 18, 2023

Founded … The post Healthcare Receivables Group Joins Revenue Cycle Leader Wakefield to Strengthen Accounts Receivable Service Lines first appeared on AccountsRecovery.net. The post Healthcare Receivables Group Joins Revenue Cycle Leader Wakefield to Strengthen Accounts Receivable Service Lines appeared first on AccountsRecovery.net.

Healthcare 246

Healthcare 246

Account Recovery

OCTOBER 5, 2023

million fine against a company for acting as a third party loan servicer in the state without the appropriate license to do so. The Massachusetts Division of Banks has assessed a $1.5 A copy of the consent order with Bill Me Later can be accessed by clicking here. The company submitted an application with the […]

Banks 147

Banks Loans 147