PDC Flow

JANUARY 17, 2023

Right now, the most impactful way people are using tech in business is with digital communication. These teams need people who understand the new communication landscape and can create strategies, implement processes and monitor results in digital channels. This type of technology can simplify customer interactions.

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Credit Management Company

AUGUST 10, 2021

Since the leadership team is responsible for making decisions on long-term strategies, we sat down with Robin Prince, to learn about her role in helping both CMC agents and their patients. I believe we need to offer people a more comfortable way to talk and discuss this to alleviate a little bit of that stress.

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PDC Flow

JANUARY 24, 2023

Justin Franklin, Cedar Financial Digital Operations Team Structure How many people are on a typical digital operations debt collection team? Leadership Buy-In Franklin views the digital operations team at Cedar Financial as “a lot of the company.” The answer will be different based on the size, scope and goals of a collection agency.

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Nexa Collect

JULY 13, 2020

That’s a large sum capital for some people to access. Leadership means that there will be people under your wing who will be looking at you for guidance. Just as you are trained in your technical skills, you will also have to work on your leadership skills to lead your practice to success. Put your finances in order.

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Loans Lender Government Banks 130

The Kaplan Group

MAY 19, 2020

No matter what kind of business you run, the current pandemic is probably testing your leadership skills. Mindfulness has been a buzz word in popular culture and in leadership training for a few years now. When you are mindful, you’re aware of yourself and the ways you impact other people.

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Burr Forman

MAY 27, 2021

The focus is clients, it’s our people, and it’s our community,” Mason said. In order to provide the best service to our clients, we really have to have the best people and provide the best for employees and attorneys. Another central focus of her leadership will be to build upon the firm’s diversity and inclusion efforts. “I

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Collection Industry News

MARCH 28, 2022

This is classic leadership by indecision — and it’s exactly not what the country needs,” San Francisco-based student loan refinancing startup SoFi ( SOFI ) CEO Anthony Noto told Yahoo Finance Live (video above). “We We need decisive leadership — we need the administration to take a stand.

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American Profit Recovery

JANUARY 14, 2021

Many people have the image of a debt collector getting a consumer on the phone and demanding payment on the spot. We have been rated one of the best places to work for over 10 years in a row and you only get that when you have a team that is dedicated to their career and leadership that allows those individuals to do their job.

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Nexa Collect

NOVEMBER 4, 2020

If people fear they will be negatively-judged, or worse, blamed for revealing endemic threats, they’re likely to let them fester until it’s too late to avoid the worst effects. If you haven’t given risk management a thought before, we hope this article opens your eyes to the value. It Starts With Your Company Culture.

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Burr Forman

JANUARY 28, 2021

As we continue growing to meet and exceed clients’ legal needs, we are excited to add Allyson’s experience and leadership to Burr,” said Ed Christian, Chief Executive Officer of Burr & Forman.

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Manufacturing Bankruptcy Government 40

Collection Industry News

MAY 16, 2022

Over the years, we have encouraged financial institutions to provide fair and transparent access to products and services to people who are more comfortable using a language other than English.”. If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected].

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CSA

JANUARY 23, 2020

s inaugural People Development Conference next month have been confirmed, with an emphasis not just on training, developing and upskilling staff, but also driving cultural change within businesses to support a more productive, compliant, and contented working environment. Fiona Macaskill, the CSA?s Guest speakers include one of the UK?s

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Troutman Sanders

MAY 23, 2022

On May 19, the Department of Commerce’s International Trade Administration issued a request for comment (RFC), seeking public input on the development of a framework for driving economic competitiveness and leadership in, and leveraging of, digital asset technologies as part of reinforcing U.S. leadership in the global financial system.

Financial services 52

Financial services Trade Government Collection Agencies 52

CSA

JANUARY 21, 2020

s inaugural People Development Conference next month (4 Fenruary 2020) have been confirmed, with an emphasis not just on training, developing and upskilling staff, but also driving cultural change within businesses to support a more productive, compliant, and contented working environment. Fiona Macaskill, the CSA?s

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CSA

NOVEMBER 25, 2019

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is launching a new Learning and Development Conference , hosted on 4 February 2020 in Leeds, which will focus on championing people development. Leadership and Culture?, ?Apprenticeships she explains. ?Through

Financial services 40

Financial services Trade Government Collections 40

PDC Flow

AUGUST 17, 2021

President of First Collection Services, William "Chris" Dunkum has more than 30 years’ experience in the collection industry serving in sales, operations, and executive leadership. People, technology and workflow strategy are all important parts of the collection process. Chris Dunkum. John Kelan. David Speed. Workflow Optimization.

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Collections Creditors Collection Agencies Collections Agency 82

Nexa Collect

SEPTEMBER 12, 2020

Be prepared to deal with leadership changes, brand reinvention, changes in legal structure (from an LLC to a corporation or vice versa, for example), and more. Imagine a socially irresponsible tweet or Facebook post that, even though deleted, has already made the rounds and been shared by thousands of people.

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Lawyers 130

CSA

JANUARY 8, 2021

Despite advances in technology and automation, which have been accelerated due to Covid-19, we firmly believe that the future of debt collection should still have people at its heart. After all, it is real people?s Championing People Development? s Learning & Development Conference will therefore focus on ?Championing

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Collections Education Trade Financial services 52

CSA

FEBRUARY 4, 2020

The Credit Services Association is getting set to celebrate National Apprenticeship Week with its very first People Development Conference happening today in Leeds. It has been specifically designed to focus on championing people development and fits perfectly with the NAW2020 theme of ?looking looking beyond?

Credit Management 40

Credit Management Education Banks 40

CSA

JANUARY 19, 2021

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is hosting its second Learning and Development Conference as a virtual event on 9 February 2021, with the aim of championing people development in financial services, as well as government and the wider public sector. she adds, ?the

Financial services 40

Financial services Government Trade Collections 40

CSA

SEPTEMBER 1, 2021

Victoria Tomlinson is CEO and Founder of Next-Up , which she launched to help people find new ways to use their skills in ?unretirement? She ran an award-winning communications, digital and leadership business for 30 years and is an Amazon bestselling author, a blogger a BBC expert commentator. unretirement? That of the 50+ market.

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Fico Collections

MAY 24, 2021

As an example, almost half (43%) of respondents say they have no responsibilities beyond regulatory compliance to ethically manage AI systems that make decisions which may indirectly affect people's livelihoods.

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PDC Flow

DECEMBER 14, 2021

Like many people in accounts receivable, Bethany Robertson found her career path by accident – working part time for an agency during college. As a long time customer of PDCflow, we wanted to highlight Robertson’s accomplishments, as well as the success her agency has experienced under her leadership. They are beautiful humans.

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Fico Collections

JULY 19, 2022

In the case of banks and insurers, the principal actors are: People — your most valuable source of experiential knowledge, reasoning and decision-making; their unique business domain knowledge and technical subject matter expertise are your greatest differentiator to create a compelling digital experience. Jim Neumann.

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Collection Industry News

MAY 9, 2022

I am concerned that TransUnion’s leadership is either unwilling or incapable of operating its businesses lawfully.”. Under your leadership, I’m pleased that the CFPB is finally back on track,” Waters said. “I In these instances, companies typically work constructively with the CFPB to make quick fixes and come into compliance.

Financial services 40

Financial services Construction Credit Bureau Lender 40

Katabat

MARCH 30, 2021

The story notes: “But as more people are vaccinated and the country sees a return to normal life on the horizon, payments on trillions of dollars of those debts could resume soon, even if debtors remain out of work or in financial distress because of the economic crisis the outbreak wrought.”. It isn’t all sunshine and roses, though.

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Student loans Student Loans Garnishment Banks 52

Credit Corp

JUNE 14, 2021

When the COVID-19 crisis struck, scores of people filed for Social Security disability and retirement benefits, adding extra pressure to the existing deadline. The Social Security Disability Insurance (SSDI) Trust Fund —funding could run out in 2035. How Will the TRUST Act Help?

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Government 92

Burr Forman

FEBRUARY 1, 2021

We are thrilled Kathryn has returned to our firm and look forward to her leadership as we adopt a more focused market approach and continue to grow in tandem with our clients’ needs,” said Ed Christian, Chief Executive Officer of Burr & Forman. Whitaker is an active volunteer with professional and community organizations.

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Credit Management Company

JANUARY 26, 2021

of people who received their health insurance through their employer before the pandemic. President-elect Biden was quoted in Politico saying he has directed his team to “prepare a much more aggressive effort with more federal involvement and leadership to get things back on track.”. That translates to approximately 10.5%

Healthcare 52

Healthcare Credit Management Banks Collections 52

Fico Collections

DECEMBER 12, 2022

Reflections 2022: The Power of Patents and the People Behind Them. With billions of dollars lost globally to authorized payment fraud (APP) fraud, I am proud to be making a difference by helping banks better protect people from this devastating fraud type. The People Who Inspire Me. In 2022, FICO was granted 11 new U.S.

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Retail Banks 52

On Guard

MARCH 8, 2021

Embracing a range of different people and bringing them together as one team not only foster the kind of welcoming environment we should all be striving for, but it will ultimately improve the business in the long-term. I think that now we ’re seeing more diverse leadership role models , which is brilliant to see. ~ Tim Blok, CTO.

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Construction Education 52

Collection Industry News

MARCH 2, 2021

Earlier this week, the CFPB announced that it has filed its first enforcement action under the leadership of Acting Director Uejio. The lawsuit was filed in a Virginia federal district court jointly with the Attorneys General of Virginia, Massachusetts, and New York. The complaint names as defendants Libre by Nexus, Inc.

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Collection Agencies Collections Agency Fair Debt Collection Government 40

Fico Collections

JANUARY 18, 2023

Industry Leadership in Artificial Intelligence Already Exists. . In the absence of definitive U.S. government regulation at this moment, self-regulation will keep financial services firms “on the rails” of ethical AI use, mitigating bias and imbuing responsibility. . In today’s increasingly AI-fueled world, trust is at a premium.

Financial services 52

Financial services Financial Institution Banks Government 52

Fico Collections

NOVEMBER 2, 2022

Winning, especially with an analytically differentiated customer experience, hinges on the ability to get the right insight to the right people at the right time. Making the most of the data advantage requires leadership. Delivering Analytically Differentiated Customer Experience and Personalization.

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Retail Acquisition Banks Collections 52

Collection Industry News

DECEMBER 21, 2022

This month, an Ally Bank survey found twice as many people using “buy now, pay later” than they did just in August. Financially, that would only make sense if “buy now, pay later” encourages people to buy more than they would otherwise. The appeal is obvious. Whom Do Credit Card Rewards Programs Really Reward?

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NACM

JANUARY 20, 2023

By establishing a strategic leadership culture, you will create a place where people want to work for you and where upper management recognizes your hard work. But leadership should not be confused with management.

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Collection Industry News

AUGUST 25, 2020

credit counseling agencies, creditors and banks to launch a new, nationwide program for people in financial distress from the coronavirus crisis. Together with these leaders, Apprisen has coordinated closely with regulators in developing a simple, specific scalable solution.

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