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Legend of the ARM Industry: Phil Rosenthal

Account Recovery

The accounts receivable management industry has changed a lot over the years, but one of the constants has been Phil Rosenthal. To be a legend, it takes more than longevity. In fact, the longer you spend in your chosen field, the more adaptable you have to be to changing times. Rosenthal, who runs Nationwide Credit […]

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Industry Pros Revisit 2023 Predictions

Account Recovery

As part of the festivities to mark the end of one calendar year and the start of a new one, I ask different professionals from across the accounts receivable management industry for their predictions for the coming year — what do they think is going to happen, what kind of year is it going to […]

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ARM Industry Predictions for 2023

Account Recovery

But when you ask a group of experts to share their opinions on what 2023 holds for the accounts receivable management industry, what you get is a frame that will wrap itself around the menagerie of … The post ARM Industry Predictions for 2023 first appeared on AccountsRecovery.net.

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Industry Experts Review Their 2022 Predictions

Account Recovery

A year ago, I asked a group of individuals from across the accounts receivable management industry for their predictions for 2022. To make it even more interesting, I reached back out to those people and asked them to comment on their … The post Industry Experts Review Their 2022 Predictions first appeared on AccountsRecovery.net.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

How do we build this skill in a way that makes us better communicators and influencers within our organization and industry? When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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Industry Attorney Selected to Replace ‘Bachelorette’ Drop-Out

Account Recovery

In a surprise announcement over the weekend, ABC announced that Jenn Tran has withdrawn as the network’s next “Bachelorette” and that she will be replaced by ARM industry professional Katie Zugsay, who was the other candidate being considered for the show. The network did not announce why Tran had backed out.

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Skit.ai Launches New Multichannel Offerings for the Debt Collections Industry

Account Recovery

NEW YORK, NY (March 14, 2024) – Skit.ai, the leading provider of Conversational AI solutions for the accounts receivables industry, announced today the launch of an innovative suite of multichannel, self-service offerings aimed at enhancing debt collection […]

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units?

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services.