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Accounts Receivable and Business Collections Trends for 2023

Enterprise Recovery

It's time that we review our blog posts from the past year to discover any trending topics for 2023. In previous years, we've used this annual review to learn insights on how we can do better for our readers. Let us know if there's a topic that we can do better for you in the upcoming year.

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6 critical areas you need to focus on to build more trust with customers

American Profit Recovery

You should be thinking about how you can serve them for the long term. Build an exceptional customer service program This should be a no-brainer with any business and we are sure you have some element of customer service. But how far do you and your team go to ensure your customers are served properly?

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5 ways to keep your customer when they are NOT paying

American Profit Recovery

We thought so! Sometimes as you well know, customers do not pay. You should work with your team to establish how and when you will communicate with non-paying customers and stick to that schedule. Be nice when speaking to your customers Regular communication, as we said, is absolutely critical when customers do not pay.

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Being proactive with your accounts receivables is a must

American Profit Recovery

It never ceases to amaze me how quickly the summer goes by. Summer starts and you think you have all the time in the world to do these things. To make sure that a business avoids getting overwhelmed by their slow pay/delinquent accounts, at American Profit Recovery, we recommend being proactive. I mean, already ?

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. How do we build this skill in a way that makes us better communicators and influencers within our organization and industry?

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Questions to ask a commercial collection agency before hiring

American Profit Recovery

If, for example you are in manufacturing or distribution and you extend credit in the form of pallets of products, you’ll want to know how quickly you can get paid for those orders. How do you treat our commercial customers? Many companies that extend credit to other businesses do so in other states.

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It’s important to have a career where we can help others

American Profit Recovery

These are just a few of the many compliments we hear daily at American Profit Recovery. We hear these kind words because our collectors are expertly trained on the job to be equipped for real-time problem-solving. Collections, with a customer-service approach…” is how we approach these communications.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units?