Fico Collections

MARCH 7, 2023

In banking and financial services within North America, our research shows that AI is an even higher priority now than 12 months ago for 52% of financial services organisations. The most cited examples point to AI-based experimental hiring tools, which have turned out to be biased against women.

Financial services 52

Financial services Banks Government Acquisition 52

Fico Collections

AUGUST 3, 2022

Tue, 07/02/2019 - 02:45. Wed, 08/03/2022 - 12:40. Two Brazilian financial institutions also shared how they are deploying WhatsApp as an integrated channel for customer communications , allowing rapid closure of fraud cases over two-thirds of the time in the preferred channel for customers. by TJ Horan.

Banks 52

Banks Financial Institution 52

Fico Collections

MAY 3, 2023

Financial institutions (FIs) can use new artificial intelligence (AI) models, machine learning (ML) tools, and scoring methods, including retail banking models with a scam detection score. In the Philippines , this figure rises to 88%, though in the US just 64% of customers believe this is needed.

Banks 10

Banks Retail Financial services Financial Institution 10