Sawin & Shea

MARCH 16, 2021

The new rule also loosens the restrictions on how often creditors can contact you. Although debt collectors can contact debtors in new ways, people can also opt-out of being contacted entirely. Will Creditors Really Contact Me On Social Media? If all this sounds extremely annoying, you’re absolutely right.

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Debt collector Bankruptcy Creditors Fair Debt Collection 98

Nerd Wallet

MARCH 12, 2021

Contacting customer service for any issue or concern can prove challenging and universally frustrating. The article How to Contact American Airlines Customer Service originally appeared on NerdWallet. The customer service department can help with any travel-related topics. However, you need to. Christie Olsen writes for NerdWallet.

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Direct Recovery

FEBRUARY 7, 2021

The original version of the FDCPA is notoriously exclusive to contact by phone, which left all of the other forms of communication available to collection agents in 2021 open to interpretation. The post Can Debt Collectors Contact Consumers by Email or Text Message in 2021? Defining Types of Communication.

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Debt collector Third-party Debt Collectors Collection Agent Original Creditor 52

Account Recovery

AUGUST 10, 2021

A class-action lawsuit has been filed against Harley-Davidson Financial Services, accusing the lender of violating the Telephone Consumer Protection Act and the Illinois Consumer Fraud and Deceptive Business Practices Act because it allegedly contacted the plaintiff on her cell phone after she had revoked consent to be contacted.

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Lender Financial services Collections 246

Account Recovery

APRIL 21, 2021

Companies are using AI to help identify which accounts to contact and when to contact them and using algorithms to help them make more decisions and handle more collection inquiries. Artificial intelligence has become a big buzzword in the accounts receivable management industry during the past couple of years.

Accounts Receivables Management 234

Accounts Receivables Management Trade Collections 234

Account Recovery

SEPTEMBER 10, 2021

platform, Radius will enhance its engagement with its remote contact center agents. September 10, 2021 — CollaborationRoom.ai announced today a partnership with Radius Global Solutions to deploy its agent engagement tools across its global network. By using the CollaborationRoom.ai appeared first on AccountsRecovery.net.

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Account Recovery

DECEMBER 6, 2021

Arbeit, a Buffalo based leading provider of contact software solutions for the debt collection industry, is thrilled to name Adam Freeland as its first Compliance Manager. “As we build our next generation omnichannel tool, making compliance easy for our clients is a top priority.

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Collections 246

Account Recovery

NOVEMBER 4, 2021

Minneapolis, Minn. — (November 4, 2021) —DCM Services, LLC (“DCMS”), the industry leader in data and contact management solutions for the estate and specialty receivables recovery market, has become the newest business affiliate member of the Telecommunications Risk Management Association (“TRMA”).

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Account Recovery

SEPTEMBER 23, 2021

Starting today, individuals who owe the Internal Revenue Service for unpaid taxes may be contacted by one of three private collection agencies, after the IRS announced it had awarded contracts to the companies. The three companies receiving contracts are: CBE Group, Coast Professional, and ConServe.

Collections 245

Collections Collection Agencies Collections Agency 245

Nexa Collect

SEPTEMBER 23, 2021

Several collection agencies have been using electronic mediums like emails, social media platforms, and SMS to contact debtors. To a standard person, it may appear that contacting a debtor either way (traditional or electronic) is the same, a contact made is a contact made regardless of the medium.

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Collections Collection Agencies Collections Agency Debtor 130

Account Recovery

SEPTEMBER 10, 2021

Case in point — when the Supreme Court ruled that an exemption which had existed for five years in the Telephone Consumer Protection Act that allowed the use of automated telephone dialing systems when contacting individuals on their cell phones … The post Appeals Court Reverses Ruling in TCPA Constitutionality Case appeared first on AccountsRecovery.net. (..)

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Account Recovery

DECEMBER 6, 2021

Jack is mostly known for running WebRecon, a litigious debtor scrub that has become an important risk management product for companies in the accounts receivable and contact center industries. But for Jack Gordon, that’s just a starting point.

Debtor 243

Debtor 243

Account Recovery

SEPTEMBER 8, 2021

The Federal Communications Commission has announced it is seeking comments from the public related to a petition for declaratory ruling that asks the regulator to clarify whether a ringless voicemail constitutes a call under the Telephone Consumer Protection Act’s prohibitions against using an automated telephone dialing system to contact an individual (..)

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Account Recovery

MARCH 16, 2021

ACA members are working hard to contact consumers who have fallen behind in payments to set up flexible plans that bridge the gap while fitting the needs of everyone … The post ACA International CEO Mark Neeb Refutes Claims that Debt Collectors are Targeting Economic Stimulus Checks appeared first on AccountsRecovery.net.

Debt collector 246

Debt collector 246

Account Recovery

OCTOBER 27, 2021

A District Court judge in Michigan has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act by contacting the plaintiff after she had disputed the debt in question with the original creditor and for making a “hard inquiry” on her credit report.

Creditors 246

Creditors Fair Debt Collection Original Creditor Collections 246

Account Recovery

JULY 8, 2021

A petition has been filed with the Federal Communications Commission seeking to clarify whether a ringless voicemail constitutes a call under the Telephone Consumer Protection Act’s prohibitions against using an automated telephone dialing system to contact an individual on his or her cell phone without first having consent to do so.

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Account Recovery

AUGUST 25, 2021

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of “The Complete Guide to Managing Call Center Agents,” a free online resource for managers. TCN, Inc.,

Collection Agencies 246

Collection Agencies Collections Agency Collections 246

Account Recovery

DECEMBER 21, 2021

A District Court judge in California has granted a defendant’s motion to dismiss claims it violated the Telephone Consumer Protection Act when it contacted an individual on his cell phone to attempt to collect on an unpaid debt because the defendant did not use an automated telephone dialing system, but denied the defendant’s motion to (..)

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Collections 244

Account Recovery

JULY 27, 2021

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today released the results of its inaugural “Consumer Insights about Customer Service” survey of American consumers. GEORGE, Utah – July 27, 2021 – TCN, Inc.,

Collection Agencies 246

Collection Agencies Collections Agency Collections 246

Account Recovery

DECEMBER 7, 2021

Jack is mostly known for running WebRecon, a litigious debtor scrub that has become an important risk management product for companies in the accounts receivable and contact center industries. But for Jack Gordon, that’s just a starting point. But Jack also runs FDCPA … The post Daily Digest – December 7.

Debtor 245

Debtor 245

Account Recovery

MAY 11, 2021

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of TCN Operator, the next generation of its flagship platform. GEORGE, Utah – May 11, 2021 – TCN, Inc.,

Collection Agencies 246

Collection Agencies Collections Agency Collections 246

Account Recovery

SEPTEMBER 1, 2021

Continuing its year-long attack on standing to file Fair Debt Collection Practices Act lawsuits, the Seventh Circuit Court of Appeals yesterday reversed a lower court’s ruling and ordered it to dismiss a case where the defendant did not send a written notice within five days of the initial contact and where one of the defendant’s … (..)

Fair Debt Collection 233

Fair Debt Collection Collections 233

Account Recovery

OCTOBER 1, 2021

A District Court judge in Georgia has dismissed claims that a collector violated the Fair Debt Collection Practices Act by calling the mother of an individual with an unpaid debt more than 15 times after the mother had asked not to be contacted, and that the collector meaningfully disclosed its identity in a voicemail left … The post Judge Grants (..)

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Fair Debt Collection Debtor Collections 223

Account Recovery

MARCH 2, 2021

Judge Grants MSJ For Defense Against 31 of 32 Plaintiffs in FDCPA Case; PRA Group Discloses CFPB Looking Into Possible Violations of Consent Order appeared first on AccountsRecovery.net.

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Fair Debt Collection Judgment Collections 233

American Profit Recovery

APRIL 13, 2021

But they have not done the internal due diligence before contacting an agency. But if you have the info to back up the debt, your agency can begin contacting your customer to arrange for payment. If you occasionally run into situations where customers do not pay, we suggest contacting an attorney specializing in collections.

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Collections Collection Agencies Collections Agency 184

Account Recovery

MARCH 26, 2021

ATLANTA — March 26 — VoApps, a technology leader in the contact and communications industry, is excited to announce the hiring of Ron Elgin as its new Vice President of Sales. Elgin joins VoApps as the company continues to grow and provide its customers with excellent returns on investment.

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American Profit Recovery

JUNE 2, 2021

Get as much contact information as possible. That way you can contact them through various means. When you sign on a new customer, make sure to layout your payment expectations as well while you gather as much contact information as possible. Contact a credit card processing company and get connected immediately.

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Collection Agencies Collections Agency Retail Collections 130

American Profit Recovery

DECEMBER 21, 2021

A good guideline to follow is to contact them once a week to remind them that payment has not been received. It’s vitally important that you and your staff remember this each and every time you contact a customer about an unpaid bill. Be careful not to harass your customers by calling every day.

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Collections Collection Agencies Collections Agency Debt collector 211

Account Recovery

MARCH 15, 2021

MINNEAPOLIS – DCM Services, LLC (“DCMS”) and its sister company, Forte, LLC, the industry leaders in data and contact management solutions for the estate and specialty receivables recovery market, celebrate the launch of a major upgrade to the Probate Finder OnDemand application.

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Account Recovery

NOVEMBER 17, 2021

GEORGE, UTAH, NOVEMBER 16, 2021 — TCN, Inc.,

Collection Agencies 246

Collection Agencies Collections Agency Collections 246

Nexa Collect

MAY 16, 2021

Contact us. Often the employee becomes unreachable or unresponsive to the employer’s contacts. Their recovery efforts will include sending demand notices, calls from a professional debt collector, and if the amount is substantial, then forward that account to an experienced attorney. Need a collection agency?

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Collection Agencies Collections Agency Collections Debt collector 130

Account Recovery

MARCH 2, 2021

A District Court judge in Indiana has largely granted summary judgment in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it allegedly contacting individuals who indicated they were represented by an attorney and wanted communications to cease.

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Fair Debt Collection Judgment Collections 130

American Profit Recovery

JUNE 15, 2021

By allowing a debt collector to contact that consumer, the creditor is really opening the lines of communication. If a consumer feels that they have “ burned a bridge ” by not paying, they may falsely think that the creditor no longer is willing to do business with them again. Thank you so much I appreciate your courtesy and ”.

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Collections Creditors Collection Agencies Collections Agency 216

Account Recovery

JUNE 14, 2021

GEORGE, UTAH (PRWEB) JUNE 09, 2021 — TCN, Inc.,

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Collection Agencies Collections Agency Collections 219

American Profit Recovery

JUNE 4, 2021

Of course, you will need all their contact information including mailing address and you should have their phone numbers on file as well. What we mean by that is to make sure the agency you have chosen understands that there needs to be diplomacy and tact when contacting your clients. Offer multiple ways for payment.

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Collection Agencies Collections Agency Collections 130

Nexa Collect

JULY 13, 2021

Contact Us. An experienced collection agency that has extensive experience in commercial collections is a perfect choice. If they have experience in consumer collections and have a nationwide debt collection license, it is an added advantage. Need a cost-effective Collection Agency? Serving Equipment Rental Companies Nationwide.

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Collection Agencies Collections Agency Construction Collections 130

Nerd Wallet

SEPTEMBER 1, 2021

Deal with immediate needs first First things first: Contact the. Still, those affected have many sources of help. Here’s how you can get help and be strategic with your resources as you begin to rebuild after a disaster. NerdWallet writes for NerdWallet. Email: articles@nerdwallet.com.

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