Sat.Oct 23, 2021 - Fri.Oct 29, 2021

Remove experience
article thumbnail

Staffing Shortages, Pandemic … How do you succeed?

Receivables Control

This all adds up to poor customer service and a stressful customer experience. Receivables Control ensures the experience is transparent to your customers and that contact is made in your company’s name. The problems tend to multiply. Quality of work suffers with backlogs. This accelerates both payments and dispute resolution.

Retail 98
article thumbnail

TrueAccord Names Kelly Knepper-Stephens as Chief Compliance Officer and General Counsel

True Accord

TrueAccord is the intelligent, digital-first collection and recovery company that leaders across industries trust to drive breakthrough results while delivering a superior consumer experience. The TrueAccord product suite includes Retain, an early-stage collection solution, and Recover, a full-service post-charge off recovery platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Ways Credit Unions Can Be More Resilient with AI and Analytics

Fico Collections

With more financial institutions focusing on customer experience (your competitive advantage), don’t take your member relationships for granted and continuously look for ways to improve and offer your members more. In a Digital World, Focus on Experiences. Make the Most of Your Unique Competitive Advantages. Categories.

article thumbnail

California Privacy Protection Agency Begins to Take Shape

Troutman Sanders

Soltani is a well-respected privacy and technology expert with experience in the academic and regulatory spaces. Enforcement of the CPRA will begin July 1, 2023. Conclusion. His appointment signals that the CPPA will likely take an aggressive stance when enforcing privacy regulations and policy.

Lawyers 59
article thumbnail

How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

article thumbnail

ESG Goals: Hoist Finance Makes Debt Resolution Greener

Fico Collections

Using FICO® Platform , Hoist has unified decisioning across all regions, delivering a dramatic improvement in business efficiency and customer experience, leveraging all available data sources and the latest in AI innovation. Before working with FICO, Hoist managed customers by using 14 different systems. by Mark Collingwood.

article thumbnail

Recent NLRB Memorandum Argues that Certain College and University Student-Athletes Qualify as Employees and Should be Afforded Statutory Protections

Fraser

Kauffman is a Shareholder at Fraser Trebilcock with more than a decade of experience handling complex litigation matters and representing higher education institutions. If you have any questions, please contact Ryan Kauffman. You can contact him at rkauffman@fraserlawfirm.com or 517.377.0881.

article thumbnail

You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.