November, 2021

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Regulators Announce End to Servicers’ Pandemic ‘Temporary Flexibility’

Account Recovery

The 18 months that you have been given to adjust your operations in order to work with individuals who have been affected by the COVID-19 pandemic and “develop robust business continuity and remote work capabilities” are enough that state ad federal regulators have come together and announced that the … The post Regulators Announce (..)

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FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform

Fico Collections

This release is built on FICO ® Studio, extending the value proposition every time a new capability is added. Cloud-native capabilities in scaling, continuous integration, and deployment to drive down the total cost of service. This powerful multiplier effect gives clients a solution that is unmatched in the industry.

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Blockers to blockchain adoption lift for 65% of financial organisations

On Guard

With blockchain and robotic process automation (RPA) capable of working together, results from 2021 show that 40% of businesses are developing ideas on how to incorporate robotisation into their adoption of blockchain. Blockchain is forecast to be more than a flash in the pan.

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Digital-First Collections Doesn't Mean Dropping the Dialler

Fico Collections

When an independent dialler is used, it’s critical to apply full strategy design and execution monitoring across the end-to-end customer engagement activity and not simply manage the two capabilities — omni-channel and the dialler — in isolation. That is often the case, and value gets lost.

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I, Cobot: Humans and Machines Team Up to Fight Fraud

Fico Collections

Through such collaborative intelligence, humans and AI actively enhance each other’s complementary strengths: the leadership, teamwork, creativity, and social skills of the former, and the speed, scalability, and quantitative capabilities of the latter.”. FICO CCS: A Cobot Pioneer.

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CFPB’s Payments Data Obsession May Broadly Target Third-Party Data Purchasers

Collection Industry News

Such incumbents have already invested heavily in technology infrastructure to build their big data analytic capabilities and platforms and are familiar with federal prudential banking regulators.

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The Impact of Inflation on Small Businesses

Nexa Collect

The more you know, the more capable of protecting your business you will be. Having a plan and taking the necessary precautions just might be what your small business needs in order to stay afloat in financially difficult times. A few steps you can take to protect your small business from inflation include: Pursue Knowledge.