August, 2021

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TCPA Class-Action Filed Against Lender Accused of Making Collection Calls After Consent Had Been Revoked

Account Recovery

A class-action lawsuit has been filed against Harley-Davidson Financial Services, accusing the lender of violating the Telephone Consumer Protection Act and the Illinois Consumer Fraud and Deceptive Business Practices Act because it allegedly contacted the plaintiff on her cell phone after she had revoked consent to be contacted.

Lender 246
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TCN Launches ‘The Complete Guide to Managing Call Center Agents,’ a Free Online Resource for Managers

Account Recovery

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of “The Complete Guide to Managing Call Center Agents,” a free online resource for managers. TCN, Inc.,

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Can a Debt Collector Collect After 10 Years?

Credit Corp

That’s even truer when someone is contacting you about an old debt you forgot about, thought was long resolved, or didn’t know about in the first place. Consider contacting an attorney to help you with your individual situation. Contact a lawyer for your unique situation if you have questions. In This Piece.

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Improve accounts receivable process with these 6 tips

American Profit Recovery

Contact our team today to schedule a free consultation where we can review your internal procedures and come up with a solution to your cash flow needs. Before you hire a collection agency you should try to collect with internal resources.

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Alabama District Court Dismisses FCRA Claim Based on Alleged Failure to Remove Dispute Notation

Burr Forman

The plaintiff decided to dispute the “account in dispute” notation by contacting consumer reporting agencies (CRAs) rather than the furnishers directly. Thus, consumers must contact furnishers directly to have dispute notations removed. Experian Information Solutions, Inc. , 1:20-cv-801-RAH-SMD, 2021 WL 3782141 (M.D.

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Don’t make these 5 mistakes when trying to collect money

American Profit Recovery

Some businesses may be hesitant to contact a third-party collection agency to help them, but it can be one of the best decisions your business can make. Treating people with dignity is not only the right thing to do, but it’s a better way to get some type of payment in the door. Not using a collection agency when you need to.

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Simple ways the customer experience improves cash flow

American Profit Recovery

If you have an ongoing need for debt collections in your organization and you’re looking for an agency that will extend the stellar reputation that you have already built, contact our team today. The post Simple ways the customer experience improves cash flow appeared first on American Profit Recovery.