February, 2021

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How to Measure & Improve the Employee Experience | Arbeit

Arbeit Software

Mike Cardus , organizational development expert, walks us through how to measure & improve the employee experience at any organization, step-by-step. You know what you think about your employees, but do you know what your employees think about you?

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4 Data Best Practices for a Timeless Digital Customer Experience

Fico Collections

Many financial institutions are trying to create a “360 degree view” of their customer to determine the best experience for them. I am on a personal quest to simplify this concept so complex businesses can achieve this view and create effective digital experiences with it. Use Digital Interaction Data to Inform Customer Decisions.

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How Was Your Digital Collections Experience in 2020?

Fico Collections

were made in 2020 in order to create a robust digital collections experience? For customers who prefer live agents, allowing them the flexibility to schedule call backs will improve account resolution and customer experience. How would you rate yourself when it comes to your collections transformation? by Jaime Guzman.

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Webinar: Digital Debt Collections 101 with Klarna and TrueAccord

True Accord

Poor customer experience. And in contrast to traditional collections methodologies, digital debt collection offers the promise of a superior consumer experience that drives engagement, results, and ultimately brand loyalty. Watch the full recording here , or read on to learn more about this webinar. Compliance challenges.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

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Collection Agency for Semen Distributors & Breeders

Nexa Collect

It is very important to select an agency that has experience recovering specifically for breeders. They know how to collect money in an amicable and diplomatic manner while attempting to preserve business relationships. It does not matter what specific animal you deal in (pig, bull, horse, swine genetics, cattle, etc.).

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How to Create a Winning Talent Strategy for Your Dental Practice

Nexa Collect

And it isn’t made any easier by the fact that the average dentist has little to no business experience when first starting out. And you’ll also be able to access employee reviews, which can let you know which competitors offer the best employee experiences – so you can replicate and exceed them. Establish Talent Pipelines.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.