February, 2021

Remove contact mobile
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4 Data Best Practices for a Timeless Digital Customer Experience

Fico Collections

If a long term customer logs into your mobile app more than 10 times a month you can use this context to inform your treatment of them such as contacting them with an automated SMS or Email to make a payment vs through a phone call. For example, getting more customers to respond to a collections interaction and pay or promise to pay.

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How to Create a Winning Talent Strategy for Your Dental Practice

Nexa Collect

And the contacts you make with the local schools will come in handy later on in the process, too. This is where those contacts with local schools will come in handy. You can contact them again and arrange to participate in any internship programs they offer to students.

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How Was Your Digital Collections Experience in 2020?

Fico Collections

At the risk of stating the obvious, we can likely all agree that the pandemic has significantly accelerated the adoption of online and mobile banking. Without such investments, organizations continue with their favored channels for contacting delinquent customers, phone, letter, and voice mail. Eliminate Outbound Calling.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

The FTC reminds consumers: Never give your Social Security, bank account, credit card, or debit card number to anyone who contacts you. For instance, scammers are promising consumers legal help to avoid eviction but with a caveat to “give them money up front or hand over personal information[.]”