TCN Operator Wins 2021 Contact Center Technology Award Presented by CUSTOMER Magazine
Account Recovery
SEPTEMBER 30, 2021
GEORGE, UTAH — TCN, Inc.,
September, 2021
contact 
Radius Global Solutions Partners With CollaborationRoom.ai
Account Recovery
SEPTEMBER 10, 2021
platform, Radius will enhance its engagement with its remote contact center agents. September 10, 2021 — CollaborationRoom.ai announced today a partnership with Radius Global Solutions to deploy its agent engagement tools across its global network. By using the CollaborationRoom.ai appeared first on AccountsRecovery.net.
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IRS Awards Collection Contracts to Three Agencies
Account Recovery
SEPTEMBER 23, 2021
Starting today, individuals who owe the Internal Revenue Service for unpaid taxes may be contacted by one of three private collection agencies, after the IRS announced it had awarded contracts to the companies. The three companies receiving contracts are: CBE Group, Coast Professional, and ConServe.
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Debt Collection through Email, SMS and Social Media
Nexa Collect
SEPTEMBER 23, 2021
Several collection agencies have been using electronic mediums like emails, social media platforms, and SMS to contact debtors. To a standard person, it may appear that contacting a debtor either way (traditional or electronic) is the same, a contact made is a contact made regardless of the medium.
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Appeals Court Reverses Ruling in TCPA Constitutionality Case
Account Recovery
SEPTEMBER 10, 2021
Case in point — when the Supreme Court ruled that an exemption which had existed for five years in the Telephone Consumer Protection Act that allowed the use of automated telephone dialing systems when contacting individuals on their cell phones … The post Appeals Court Reverses Ruling in TCPA Constitutionality Case appeared first on AccountsRecovery.net. (..)
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FCC Seeks Comment on Ringless Voicemail Petition
Account Recovery
SEPTEMBER 8, 2021
The Federal Communications Commission has announced it is seeking comments from the public related to a petition for declaratory ruling that asks the regulator to clarify whether a ringless voicemail constitutes a call under the Telephone Consumer Protection Act’s prohibitions against using an automated telephone dialing system to contact an individual (..)
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Seventh Circuit Reverses Ruling for Plaintiff in FDCPA Suit, Continues Attack on Standing
Account Recovery
SEPTEMBER 1, 2021
Continuing its year-long attack on standing to file Fair Debt Collection Practices Act lawsuits, the Seventh Circuit Court of Appeals yesterday reversed a lower court’s ruling and ordered it to dismiss a case where the defendant did not send a written notice within five days of the initial contact and where one of the defendant’s … (..)
Where to Turn When a Natural Disaster Upends Your Finances
Nerd Wallet
SEPTEMBER 1, 2021
Deal with immediate needs first First things first: Contact the. Still, those affected have many sources of help. Here’s how you can get help and be strategic with your resources as you begin to rebuild after a disaster. NerdWallet writes for NerdWallet. Email: articles@nerdwallet.com.
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“Arising Out Of or Relating To”: The Supreme Court Expands Application Of “Relate To” for Specific Personal Jurisdiction Framework
Burr Forman
SEPTEMBER 29, 2021
The defendant automaker moved to dismiss for lack of specific personal jurisdiction, arguing that the standard requiring that plaintiffs’ claims “arise out of or relate to” a defendant’s contacts with the forum was a causative standard. In [defendant’s] view, the needed link must be causal in nature.”
“Arising Out Of or Relating To”: The Supreme Court’s Reasoning in Ford Motor Company v. Montana Eighth Judicial District Court
Burr Forman
SEPTEMBER 21, 2021
The defendant automaker moved to dismiss for lack of specific personal jurisdiction, arguing that the standard requiring that plaintiffs’ claims “arise out of or relate to” a defendant’s contacts with the forum was a causative standard. In [Defendant’s] view, the needed link must be causal in nature.”
Financial Forensic Report 7.26.2021
Financial Forensic Services
SEPTEMBER 19, 2021
Please temporarily use Joe and Barb’s cell phone numbers for primary contact: Joe’s cell phone: 303.875.4165 Barb’s Cell Phone: 512.426.4460. During the move temporarily use Barb’s email to contact both her and Joe: Email: barbara@financialforensicservices.com.
How to manage your small business accounts receivables like the pros
American Profit Recovery
SEPTEMBER 22, 2021
If you don’t know how to run an aging report, contact your CPA or your professional bookkeeper. You can see which accounts are outstanding and if you dig a little deeper, you may be able to determine which customers pay you late on a regular basis. How far out is your average customer?
Some of our best tips for handling debt collections internally
American Profit Recovery
SEPTEMBER 27, 2021
Contact our team today and set up a free consultation! Be as tactful and respectful as you can with your customers and seek to understand their situation. You will get paid quicker and you will increase your chances of keeping that customer for the future. Need some extra help in managing your accounts receivables?
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White House Announces New Federal Rules Requiring COVID-19 Vaccine and Testing Mandates
Burr Forman
SEPTEMBER 9, 2021
For more information about COVID-19 vaccine and testing requirements and how they may impact your operations, please contact Amy Jordan Wilkes at awilkes@burr.com , Nafela Helou at nhelou@burr.com , or the Burr & Forman attorney with whom you regularly work.
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Eighth Circuit Holds Insurer Not Obligated to Defend Debt Collection Firm in FDCPA Lawsuit
Troutman Sanders
SEPTEMBER 23, 2021
Williams then contacted Rodenburg and informed the firm that she was not the Charlene Williams who owed the debt. Williams eventually obtained counsel who contacted Rodenburg, and the law firm ceased garnishment activities, returning the garnished funds to Williams.
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Proof That an External Debt Collection Agency Really Works
Taurus Collect
SEPTEMBER 17, 2021
We offer no win, no fee collections, so please contact us for more information. Contact us now, and enjoy the benefits of a good debt collection agency. If you need business debt collection, Taurus Collections is here for you. Do you need help with debt collection? Our services might interest you!
Avoiding Shortened I-94s for Foreign Workers
Burr Forman
SEPTEMBER 7, 2021
If a nonimmigrant believes they mistakenly received a shortened I-94, they should contact a CBP deferred inspection office as soon as possible. Occasionally, a CBP officer may issue an I-94 record with a shortened validity period by mistake. There are numerous deferred inspection offices throughout the United States.
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Ensuring Regulatory Compliance While Future-Proofing Your Collections Strategy
True Accord
SEPTEMBER 2, 2021
The rule explicitly outlines email and SMS communication but also includes language for digital outlets that might not be in use for collections today or even in existence yet – a nod to social media and consumers willingness to be contacted privately on those platforms.
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Sixth Circuit Limits the Scope of Personal Jurisdiction in FLSA Litigation
Fraser
SEPTEMBER 10, 2021
Canaday contended that she must only show that their claims arose out of Anthem’s contacts within the United States, not specifically Tennessee. Whether a court has personal jurisdiction over a defendant depends on the defendant’s contacts with the state in which the plaintiff filed the lawsuit.
Unpaid CCJ offers early ‘Insolvency Warning sign’ says new data
UK debt collections
SEPTEMBER 29, 2021
These new findings will hopefully encourage them to make contact with potentially vulnerable companies at an earlier stage to help them try and avoid insolvency.”.
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Interactive Long-Term Care Planning Decision Tree: Workshop Breakdown
Fraser
SEPTEMBER 16, 2021
If you would like to talk with an attorney about putting legal plans in place, contact attorney Melisa M. Ofstein, and Amy Rombyer Tripp, will answer questions and provide advice on each step of the decision tree to have attendees walk away with a completed decision tree that they’ll be able to use as a model in their practice.
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COVID-19 Vaccine Guidance for Federal Contractors
Burr Forman
SEPTEMBER 27, 2021
If the vaccination provider is no longer operating, employees may contact their State or local health department’s immunization information system (IIS) for assistance. Employees should be directed to obtain new copies or verification of their vaccination status. These individuals should also maintain social distancing when possible.
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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter
Troutman Sanders
SEPTEMBER 20, 2021
Government Accountability Office (GAO) released the results of a study on COVID-19 exposure notification applications, also known as contact tracing. For developers working on contact tracing applications, consider checking out Troutman Pepper’s Law360 article , where we describe privacy guidelines for contact tracing.
Most Frequent Student Loan Mistakes
Credit Corp
SEPTEMBER 27, 2021
Getting in contact with a financial advisor is a great idea. If you need further help, contact a local financial advisor. The worst way to use your loan is improperly, because you’re abusing your money privileges. Spending your loan money carelessly can lead to having to take out extra money. Borrowing Too Much. Handling Your Loan.
Seventh Circuit District Court Dismisses FDCPA Case for Lack of Article III Standing
Troutman Sanders
SEPTEMBER 28, 2021
The plaintiff must allege more than mere contact between the plaintiff and the defendant when the defendant allegedly knew the plaintiff was represented by counsel.
TrueAccord Launches Retain, a Digital-First Solution for Early-Stage Collections
True Accord
SEPTEMBER 16, 2021
Subsidiaries include TrueAccord, which offers machine learning-based, digital- and mobile-first servicing for debt in collections and recoveries, and True Life Solutions, which offers a SaaS platform that consumers can use to contact collectors and creditors digitally.
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Debt Collection firms targeted via the ‘Buy now, Pay later’ industry
UK debt collections
SEPTEMBER 14, 2021
Research conducted by Citizens Advice also found that 12 per cent of 18 to 34-year-old customers using the service had received contact from or been referred to appropriate debt collectors. Apparently, when people spend money, they have to pay it back which appears to have triggered such research.
Webinar: The Rise in Debt Collections Litigation and What States can Do
Public Citizen
SEPTEMBER 9, 2021
The leading cause for debt collectors to contact consumers for non-loan debt include medical bills, telecom bills, and utility bills -- and many times, people are unaware they owe a debt until a collector calls.
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Lawmakers Introduce the Michigan Cannabis Safety Act Which Would Impose More Stringent Regulations on Medical Marijuana Caregivers
Fraser
SEPTEMBER 30, 2021
In the meantime, if you have any questions or require assistance, please contact Paul Mallon or your Fraser Trebilcock attorney. Around 100 people rallied in support of individual caregivers at the State Capitol on September 15, a day after the new legislation was introduced. Mallon, Jr.
Can Social Security Overpayments be Discharged in Bankruptcy?
Sawin & Shea
SEPTEMBER 15, 2021
If you are still receiving payments and are not able to repay the entire amount, you will be presented with several options: The SSA could withhold the overpayment at the rate of the lesser of 10 percent or the entire monthly payment– you can contact them and negotiate an amount that you can afford each month.
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Can Social Security Overpayments be Discharged in Bankruptcy?
Sawin & Shea
SEPTEMBER 15, 2021
If you are still receiving payments and are not able to repay the entire amount, you will be presented with several options: The SSA could withhold the overpayment at the rate of the lesser of 10 percent or the entire monthly payment– you can contact them and negotiate an amount that you can afford each month.
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Department of Labor Announces Updates Regarding Prevailing Wages For Certain Foreign Temporary and Permanent Workers
Burr Forman
SEPTEMBER 14, 2021
If you require assistance with immigration-related matters, contact Melissa Azallion Kenny ( MAkenny@burr.com ); Anna Scully ( Ascully@burr.com ); Miya Moore ( MMoore@burr.com ); or Jon Eggert ( JEggert@burr.com ) on the Burr & Forman LLP immigration team.
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You May Be Responsible for Your Customer Double Debiting Checks
FFGN COLLECT NY
SEPTEMBER 13, 2021
If you need help with a debt collection matter, contact FFGN for a consultation. However, if a third-party bank is damaged by the first check being stopped, you will still be liable for any damages incurred by that third-party bank. For more business best practices, check out our other blog posts. We have the experience that pays.
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9 Best Jobs Where You Work Alone
Credit Corp
SEPTEMBER 29, 2021
You likely limit your contact with others and rarely request information or clarification to finish the work. Your contact with clients involves getting financial records, such as pay stubs, checks, invoices, and sales receipts. Remember that introverts do not necessarily fear human contact. Accountants. Family Therapists.
General Insurance Code of Practice and Hardship
Debt Recoveries
SEPTEMBER 5, 2021
if appropriate, contact details for the National Debt Helpline: 1800 007 007. . When we put the action on hold, we will contact any Collection Agent or solicitor that we have appointed and tell them the action is on hold. . If you tell us, or we identify, that you are experiencing Financial Hardship, we will give you: .
White House Announcement on COVID-19: Replacing Regional Travel Bans with Vaccination Requirements
Burr Forman
SEPTEMBER 27, 2021
The Centers for Disease Control and Prevention will provide details on acceptable vaccines and implement specific contact tracing protocols for airlines. However, those travelers may be required to undergo testing immediately before boarding a U.S. flight and may have to provide proof of additional testing upon arrival in the U.S.
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Can you still collect if the debtor has filed for bankruptcy?
Collections Law
SEPTEMBER 10, 2021
Contact us today by calling 508-620-6900 or sending us an email. Cohen LLC have handled many preference actions and understand how to defend against and negotiate these claims. We have a strong track record of success. No matter what type of commercial collection matter you face, we can help.
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Visma | Onguard & CIB make collection process easier
On Guard
SEPTEMBER 2, 2021
This creates clearer insights into payments, payment behavior and contact options, helping Visma | Onguard customers to get more out of their debtor management and offers them an even more efficient order-to-cash process. . “At In addition, information obtained by CIB can also be easily exchanged with CreditManager.
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Paying By Text Growing in Popularity
Credit Management Company
SEPTEMBER 23, 2021
Please contact us and learn how we can help. Our Third Party Accounts Receivable Management service uses several techniques to help you obtain payments from patients. We’re proud of the relationships we’ve built with our clients and would love to explain all of the ways we can improve your revenue cycle.
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Can You Still Obtain a Debt Collection Judgment With Poor Billing Practices?
FFGN COLLECT NY
SEPTEMBER 29, 2021
If you have a debt collection matter you need assistance with, contact Frank, Frank, Goldstein and Nager for a consultation. A bifurcated trial could be helpful in a circumstance where the liability is obvious, but the billing statements are problematic. We have the experience that pays.
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Name, Image and Likeness Team and BurrSportsLaw.com in the News
Burr Forman
SEPTEMBER 22, 2021
If you are interested in learning more, please contact sportslaw@burr.com. Highlights of the NIL team media coverage are included below, and the full press release announcing the new site and NIL team is available here. Law360: “Burr & Forman Starts College Athlete NIL Resource Center”.
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What is a SIPP Account and How to Create One?
TAMSEY
SEPTEMBER 17, 2021
You can either approach a SIPP serviceprovider directly or they will get in your contact through the process. Tamsey is a premium international money transfer app to conveniently complete the process. Update – How to set up a SIPP Account? Another practical approach can be going to your financial adviser.
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What’s Your Credit Score? Understanding the Basics You Need to Qualify
Direct Recovery
SEPTEMBER 2, 2021
In many cases, you can get these removed immediately by simply contacting the collection company and working out a deal with them. Request Removal of Any Collections. Another common problem that holds down credit scores is accounts that have fallen into collections. Limit Those Credit Inquiries.
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Inheritance 101: How to Leave a House to Someone in a Will
Credit Corp
SEPTEMBER 14, 2021
You should always contact a competent estate planning attorney to assist in your estate planning. There are three main ways to leave your home to another person after you’re gone: in a will, via a living trust or using the right words in your deed.
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