Tue.Jul 27, 2021

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TCN Consumer Survey Finds Americans Overwhelmingly Prefer to Interact with a Live Person When Dealing with Customer Service Reps

Account Recovery

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today released the results of its inaugural “Consumer Insights about Customer Service” survey of American consumers. GEORGE, Utah – July 27, 2021 – TCN, Inc.,

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6 reasons why you MUST ask for a part payment.

Collect More

Almost nobody thinks about that enormous middle section- part payments. ” These 9 words are the reason we collect millions of dollars every year and teach others to do the same. Most people have the same limited mindset- full amount or zero. Everything or nothing. Something, not everything, instead of nothing.

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Trade Groups File Summary Judgment Motion In Texas Lawsuit Challenging CFPB Loan Rule That Is Payday

Collection Industry News

The ratification embodies an unexplained about-face by the Bureau about the time needed seriously to implement the payments conditions. After concluding that 21 months had been required for businesses to comply, the Bureau has efficiently proposed to displace that duration having a 60-day due date.

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Automation Solutions: How to Identify Areas of Opportunity in AR

PDC Flow

That way, your team members can know about payments immediately via their inbox. ABOUT THE AUTHOR -. If your agency or your system of record doesn’t have the resources to take advantage of open APIs, you can still access other types of automation directly. For example, PDCflow supports automated email notifications for payments made.

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Exploring the Overlap: Cost Optimization and Digital Transformation

Speaker: Alex Jiménez, Managing Principal, Financial Service Consulting for EPAM

Alex Jiménez is here to share his expertise, and will teach you more about: The differences between incremental change and digital transformation Why digital transformation is key to sustained cost optimization Key areas where digital transformation and cost optimization overlap Don't miss this exclusive session!

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House Financial Services Subcommittee Considers Proposals To Expand Access To Banking Services

Collection Industry News

Specialist advice should be sought about your specific circumstances. The link between delivering mail and running a bank is less obvious, beyond the fact that both services may take place out of a building. The content of this article is intended to provide a general guide to the subject matter.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place.

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Everything You Need to Know About Crypto

Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy

Cryptocurrency and non-fungible tokens (NFTs) - what are they and why should you care? With 20% of Americans owning cryptocurrencies, speaking "fluent crypto" in the financial sector ensures you are prepared to discuss growth and risk management strategies when the topic arises.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

Download and start exploring more about how to attract multiple generations today! What makes the group different in how they receive information? What types of digital technology should you employ to meet the needs of each generation?