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Building Successful Collections Teams: Strategies for Recruitment and Growth

Qualco

In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. By George Fertakis , Senior Business Consultant at QUALCO.

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13 Best Practices in Credit Management and Collections

CICM

Have a Credit Policy Emphasise the importance your business places on managing financial risk by setting out your policies and procedures in a Credit Policy , which is made available to all staff. If your 90 day + debtor position is worse than six months ago then spend the time to understand why, and make changes to improve.

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Summit AR

Recoverity

Philosophy” (Preserve Human Dignity), you’ll find no automated “robo-dialers” that leave multiple, irritating messages for debtors and do nothing to resolve the account. Experienced Collection Professionals. A Proven Process for Debt Recovery. With Summit AR’s “P.H.D.

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Continuous Change: 4 Lifelines

Receivables Control

If you are in the credit industry, you know that most credit professionals work in pressure-filled environments with constant requirements to accomplish more with less resources. Throw turnover, leadership changes, and mergers and acquisitions into the mix and you have the recipe for a fast-paced career! There is never a dull moment!