Account Recovery

SEPTEMBER 1, 2022

… The post Getting to Know Ed Ujcich of Intelligent Contacts appeared first on AccountsRecovery.net.

Accounts Receivables Management 246

Accounts Receivables Management 246

Account Recovery

JULY 25, 2023

WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first.

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Account Recovery

MARCH 31, 2022

PLANO, TX– Intelligent Contacts, a leading provider of Cloud Contact Center software and consumer-centric online payment solutions for the healthcare and accounts receivable industries, today announced a partnership with Elite Services, Inc.,

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Healthcare Accounts Receivables Management 246

Account Recovery

FEBRUARY 24, 2021

The Court of Appeals for the Eleventh Circuit has affirmed a summary judgment ruling in favor of a contact center that was sued for violating the Americans with Disabilities Act because it allegedly fired the plaintiff for being anemic, even though she never mentioned having anemia until after she was fired.

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Judgment 240

Account Recovery

OCTOBER 4, 2023

MOUNTAIN VIEW, CA and PLANO, TX, October 4, 2023 – Intelligent Contacts, a leader in inbound / outbound omnichannel contact center solutions, has partnered with Prodigal, the pioneer of AI-powered consumer finance intelligence, to deliver solutions that help companies improve customer experience and increase revenue.

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Healthcare 147

Account Recovery

DECEMBER 20, 2022

Complaint Accuses Collector of ATDS Contact Via Text; Judge Denies MSJ for Defendant in FDCPA Class-Action first appeared on AccountsRecovery.net. Complaint Accuses Collector of ATDS Contact Via Text; Judge Denies MSJ for Defendant in FDCPA Class-Action appeared first on AccountsRecovery.net.

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Fair Debt Collection Collections 242

Account Recovery

DECEMBER 2, 2021

The government wants to let collectors be able to slide into … The post Mainstream Media Picks up Scent of Social Media Contacts Following Enactment of Reg F appeared first on AccountsRecovery.net.

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Debt collector Government Collections 246

Account Recovery

MARCH 3, 2023

WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Call … The post Complaint Accuses Defendant of Contacting Plaintiff’s Abusive Ex-Boyfriend and Making Third-Party Disclosures first appeared on AccountsRecovery.net. Want to learn more?

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Account Recovery

SEPTEMBER 1, 2022

GETTING TO KNOW ED UJCICH OF INTELLIGENT CONTACTS Ed Ujcich has spent more than three decades in sales, the last three as a Senior Account Executive at Intelligent Contacts. Getting to Know Ed Ujcich of Intelligent Contacts; Judge Grants MSJ for Defendant in FDCPA Case Over Dual Letters appeared first on AccountsRecovery.net.

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Sawin & Shea

NOVEMBER 15, 2022

A common question that people have about the filing process is, “Will a bankruptcy trustee contact my employer?” Additionally, you’re under no obligation to inform your employer about your bankruptcy, so when wondering will a bankruptcy trustee contact my employer, in most cases, the answer is no.

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Chapter 13 bankruptcy Bankruptcy Garnishment Chapter 7 bankruptcy 105

Account Recovery

MAY 25, 2021

a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced the launch of its Voice Analytics, a set of advanced tools for search and discovery combined with automated call transcription and reduction. GEORGE, Utah – May 25, 2021 – TCN, Inc.,

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Collection Agencies Collections Agency Collections 227

Collect More

AUGUST 14, 2022

When chasing payment, there are generally 5 contact methods used. The post The big 5 contact methods- ranked. They are: – The phone. – Personal visit. – SMS. – Letter. – Email. If you’re still not convinced, check this out- so far in 2022 we have collected over $2.5 million dollars. Cheers guys.

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Collections 100

Account Recovery

JUNE 21, 2023

While the world is going ga-ga over Large Language Models like ChatGPT and Bard and what they can do, the accounts receivable management industry has largely been on the sidelines and slow to adopt the technology, over fears that information put into the models can then be shared with others around the world, creating significant […]

Accounts Receivables Management 130

Accounts Receivables Management 130

Account Recovery

MARCH 3, 2023

Complaint Accuses Defendant of Contacting Abusive Ex; Judge Partially Denies MJOP In Texting Case first appeared on AccountsRecovery.net. Complaint Accuses Defendant of Contacting Abusive Ex; Judge Partially Denies MJOP In Texting Case appeared first on AccountsRecovery.net. The post Daily Digest – March 3.

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Fair Debt Collection Collections 130

Account Recovery

SEPTEMBER 30, 2021

GEORGE, UTAH — TCN, Inc.,

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Collection Agencies Collections Agency Collections 238

Account Recovery

MAY 14, 2021

FRANKLIN, MA – May 13, 2021 – Interactions, one of the world’s largest standalone conversational artificial intelligence (AI) companies, today announced that Aargon Agency, a leading accounts receivable management (ARM) company that works with major hospital systems and medical offices, is deploying an Interactions Virtual Collection Agent (VCA) to (..)

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Accounts Receivables Management Collection Agent Collections 182

Nerd Wallet

OCTOBER 17, 2022

Whether you’re an infrequent flyer or a top-tier elite, you may need the contact information for American Airlines to deal with a flight change, service failure, lost bag or refund request. And the best place to contact American Airlines differs for each one of these topics. Here’s our. JT Genter writes for NerdWallet.

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Account Recovery

JULY 31, 2023

In an Americans with Disabilities Act case, the Court of Appeals for the Seventh Circuit has reversed a lower court’s summary judgment ruling in favor of a company operating a call center that refused to accommodate a schedule change request from an employee who wanted different hours so he did not have to drive home […]

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Judgment 130

Account Recovery

JULY 25, 2023

FDCPA Suit Accuses Collector of Contacting Represented Individual Eleventh Circuit Overrules Itself, Now Says One Text Message Sufficient for Standing Judge Uses SCOTUS Footnote to Rewrite ATDS Definition Bill Introduced to Force Creditors to Create Dedicated Phone Lines to Help Older Consumers Dale Golden and His Team Unite with Martin Lyons Watts (..)

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Creditors 130

Taurus Collect

FEBRUARY 1, 2024

A debt collector might sound like a character from a Charles Dickens novel, but if you’ve been contacted by one, you know they’re very much a reality of modern financial life. Why Are They Contacting Me? So, what exactly is a debt collector? Your Rights : As a debtor, you have rights that you can and should exercise.

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Debt collector Debtor Collection Agencies Collections Agency 52

Account Recovery

SEPTEMBER 11, 2020

recently announced their ‘Best In Class’ integrated omni-channel contact strategy support and document signing solution. eCollections) Announces Native Omni-Channel Contact Support and Integrated Signing Solution appeared first on AccountsRecovery.net. Sentinel Development Solutions Inc.

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Collections 147

Nerd Wallet

OCTOBER 27, 2021

Original Medicare generally doesn’t pay for eyeglasses or contact lenses. What you pay for eyeglasses and contacts In most cases, as a Medicare Part B beneficiary you’ll pay. The article Does Medicare Cover Eyeglasses and Contacts? John Rossheim writes for NerdWallet. John Rossheim writes for NerdWallet.

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American Profit Recovery

JULY 21, 2020

The post Why are we contacting consumers during these times? That is precisely why they have asked American Profit Recovery to establish communication with the consumer. Their hope is that we can help them work out a resolution that is mutually beneficial. appeared first on American Profit Recovery.

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Nerd Wallet

DECEMBER 21, 2022

The article ECSI Customer Service: What It Can Do and How to Contact originally appeared on NerdWallet. Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock.

Student loans 89

Student loans Student Loans Loans 89

Account Recovery

JULY 24, 2023

Judge Rules Plaintiff Has Standing to Sue in FDCPA Case; Allows for Amended Complaint NYT Looks at Impact of AI on Contact Center Customer Service Rep Jobs Midland Credit Moving Offices in St. Cloud Compliance Digest – July 24 Sedric AI Names David Sargent Director of Sales WORTH NOTHING: I guess I am out of […]

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Collect More

AUGUST 23, 2022

The post The Big 5 Contact Methods- analysed. Don’t allow your mind to be consumed with unknowns- stick to the facts- they wanted what you offer, you supplied it, they haven’t paid for it. It literally is as simple as that. You deserve to be paid so go forth and get what’s yours!

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Nerd Wallet

MARCH 3, 2022

For the past few years, financial services companies have been bugging me to name a “trusted contact.” The article Why You (and I) Should Name a ‘Trusted Contact’ originally appeared on NerdWallet. Banks, brokerages. Liz Weston, CFP® writes for NerdWallet. Email: lweston@nerdwallet.com. Twitter: @lizweston.

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Education Financial services Banks 84

Sawin & Shea

MARCH 16, 2021

The new rule also loosens the restrictions on how often creditors can contact you. Although debt collectors can contact debtors in new ways, people can also opt-out of being contacted entirely. Will Creditors Really Contact Me On Social Media? If all this sounds extremely annoying, you’re absolutely right.

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Debt collector Bankruptcy Creditors Fair Debt Collection 98

Account Recovery

JULY 24, 2023

“When automation swallows up jobs, it often comes for customer service roles first,” notes an article that was published last week in The New York Times as it examined the impact that artificial intelligence technology is having on individuals working in call centers across the country.

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Nerd Wallet

JANUARY 6, 2022

The article Aidvantage Customer Service: What It Can Do and How to Contact originally appeared on NerdWallet. Key forgiveness updates Keep your guard up: How to spot a student loan scam Aidvantage is one of seven companies that service federal student loans by collecting and tracking. Anna Helhoski writes for NerdWallet.

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Student loans Student Loans Loans Collections 84

Direct Recovery

JUNE 7, 2022

The FDCPA also stipulates that debt collection agents are not permitted to verbally abuse or threaten any consumers they are attempting to collect from, and there are specific limits set on how frequently collection agents can contact those consumers. The post Can Debt Collectors Make Contact Through Social Media?

Debt collector 52

Debt collector Collection Agent Fair Debt Collection Collection Agencies 52

Fico Collections

JANUARY 24, 2022

Debt collection is about contacting customers, and that only works with correct contact data. Contact data quality in debt collection is a common challenge, and we often get asked how to best address this. Get Contact Data Before You Need It. Hence managing contact data should be an enterprise task.

Retrieval 52

Retrieval Collections Acquisition 52

Nerd Wallet

MARCH 12, 2021

Contacting customer service for any issue or concern can prove challenging and universally frustrating. The article How to Contact American Airlines Customer Service originally appeared on NerdWallet. The customer service department can help with any travel-related topics. However, you need to. Christie Olsen writes for NerdWallet.

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Troutman Sanders

NOVEMBER 8, 2023

Specifically, the defendant repeatedly contacted the plaintiff despite its knowledge that the plaintiff was represented by counsel and that she had filed for bankruptcy due to her financial troubles. Second, the court found that the evidence supported a finding of indifference to or reckless disregard of the health and safety of others.

Creditors 52

Creditors Chapter 7 bankruptcy Unsecured Creditor Debt collector 52

Collection Industry News

MARCH 14, 2022

Laws 48) , amending single point of contact requirements for certain delinquent borrowers. First, Section 6-o does not define a “single point of contact,” leaving open whether only one individual may serve that role with respect to any particular borrower. What changes does the measure require for servicer protocols?

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Foreclosure Loans Lender Financial services 40

Direct Recovery

FEBRUARY 7, 2021

The original version of the FDCPA is notoriously exclusive to contact by phone, which left all of the other forms of communication available to collection agents in 2021 open to interpretation. The post Can Debt Collectors Contact Consumers by Email or Text Message in 2021? Defining Types of Communication.

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Debt collector Third-party Debt Collectors Collection Agent Original Creditor 52

Account Recovery

APRIL 5, 2024

WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first.

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