Remove category debt-collection
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Debt Collection Complaint Volume Falls in 2023: CFPB

Account Recovery

There were only two categories of complaints filed by consumers with the Consumer Financial Protection Bureau that fell between 2022 and 2023 and debt collection was one of them. In fact, the size of the drop was also the largest in terms of the number of complaints and the percentage change year over year. There […]

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FTC Report Analyzes How Fraud and Scams Affect Communities of Color

Account Recovery

Debt collection, student loan debt relief, payday loans, and government impersonators are just a few of the categories highlighted in a Federal Trade Commission report that analyzes the regulator’s effort at addressing fraud and consumer issues that are affecting communities of color, which was released earlier this week.

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More Consumers Taking on New Type of Debt, Calls for Regulation Get Louder

Account Recovery

There is a new category of debt that emerging, digital-first collection agencies are seeing more of, and it appears this type of debt is going to become even more prevalent in the years to come, according to a recently published report.

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Amount of Medical Debt Placed with Agencies Nearly Doubles in Five Years, to $140 Billion: Study

Account Recovery

The amount of medical debt being worked by collection agencies across the country is $140 billion, according to a study published yesterday in the Journal of the American Medical Association (JAMA), which is twice as much as was estimated just five years ago.

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Details About Visa’s New Rule for Collection Agencies and Repaying Debts

Account Recovery

Visa is planning on introducing a new Merchant Category Code for debt collection agencies and imposing new rules for entities collecting debts or overdue receivables on behalf of another entity, but it’s still not entirely clear if the new code will be applied retroactively or only new new merchant applications.

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NCLC Publishes Guide to Key FDCPA Rulings From 2021

Account Recovery

The National Consumer Law Center has published a guide of the key legal rulings related to the Fair Debt Collection Practices Act that were issued in 2021, breaking down rulings according to different categories and providing a summary of the case law that was enacted last year.

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Bedard Breaks Down Categories of Validation Information

Account Recovery

Once Regulation F — the Consumer Financial Protection Bureau’s Debt Collection Rule — goes into effect, collectors are going to have to make substantial changes to the validation notices they are sending out to consumers.