Suit Accuses Collector of Ignoring Communication Channel Request, Demand Not to Verify Debt
- Can a consumer legally dictate to a collection agency what information it wants to receive when he or she files a dispute? And Regulation F gave consumers the power to opt out of receiving communications in certain channels, but did it give consumers the power to choose which channels a collector has to use to communicate with him or her? One plaintiff thinks she can and it does and has filed a lawsuit to prove she is correct.
- More details here
- This series is sponsored by WebRecon
Judge Sanctions, Fines Plaintiff’s Lawyer
- A plaintiff’s attorney was caught lying after filing an “ill-conceived and poorly researched motion for an improper purpose” and then failed to attend a hearing that he was told by the judge that he and his client needed to attend, leading the judge to order the attorney to pay a $1,000 fine and have all the juicy details of this case laid out in great detail. This is one of those cases where the background I provide is just the tip of the iceberg of what transpired.
- More details here.
Revenue Up at Encore as Company on Debt Buying, Hiring Sprees
- As far as Encore Capital Group is concerned, this is the perfect storm — credit card originations and charge-offs are both rising faster than the company can keep up, leading to a huge supply of portfolios to purchase and more debts to collect, which is why the company is spending more money than it ever has to purchase portfolios, the company’s CEO said during a call earlier this week to discuss it’s third quarter earnings report.
- More details here.
The Impact of Medical Debt on Consumers
- A lot of Americans believe that it’s the government’s job to keep the cost of healthcare in check and that it is failing miserably at doing so, but coincidentally enough, less than one-third of individuals think to contest their healthcare bills when they receive them, according to the results of a nationwide survey.
- More details here.
WORTH NOTING: With Daylight Savings Time ending this weekend, the political debate over whether to keep it or not is making its annual appearance … Tips to help you get a decent sleep on an airplane … Have you been pronouncing this chocolate/peanut butter treat correctly? … Ranking the states, according to public safety … How you can get a Thanksgiving meal from Target for $25 … The best early Black Friday deals … How homes are bought and sold could be on the menu for some changes … Busting “complete lies” about side hustles.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
