Getting to Know Kellie Belote of Alleviate Financial
- There are people who look at a product or process and appreciate them for what they are. And then there are people who look at that same product or process and start looking for ways to make them better. Kellie Belote is in that second group of people. When you are around her, “because” is never going to be an acceptable answer. Read on to learn more about Kellie, her favorite questions to ask, and what’s different about working on the debt settlement side of the industry.
- More details here
- This series is sponsored by TEC Services Group
Judge Blocks FTC’s Attempts to Collect on $1.5M Judgment
- A District Court judge in Nevada has blocked the Federal Trade Commission’s attempt to use the Fair Debt Collection Practices Act to collect on a judgment against a defendant in an enforcement action, who was found liable by a judge back in 2013 for $1.5 million.
- More details here
Ed. Dept. Begins Next Round of Student Loan Debt Forgiveness Plan
- Starting today, the Department of Education is going to begin informing 30 million individuals with unpaid student loans about their options, letting them know they have until the end of the month to notify their servicers if they wish to opt out of the forgiveness programs. The proposed rules are not yet finalized, and the email does not guarantee eligibility for specific borrowers.
- More details here
Healthcare Consumers Place High Value on Communications, Most Will Switch if Expectations Are Not Met
- Here in the United States, 88% of healthcare customers consider clear and timely communication essential to their overall experience, up from 81% a year earlier, according to Smart Communications’ 2024 Global Benchmark Report, which emphasizes the growing importance of personalized and secure interactions in the healthcare industry.
- More details here
WORTH NOTING: Scientists are looking to rename 200 species of plants because their names carry a racist word … Dietitians weigh in on peanut butter vs. jelly (peanut butter all the way, in my opinion) … Taco Bell is adding voice AI to its drive thrus … What the way you walk says about your future health … What it’s like to be vetted as a potential vice presidential candidate … Six secrets to finding last-minute travel deals … What to do — and not to do — now that interest rates may finally start coming back down … Would you care to guess how many people still play Candy Crush regularly?
Tech Tip Thursday, part I
Tech Tip Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
