GETTING TO KNOW STEVEN KUSIC OF NRA GROUP
- Steven Kusic is likely the first Isaac Newton-reading tax specialist who has participated in the “Getting to Know” series, but that is just the tip of the iceberg for the CEO of NRA Group. Read on to learn more about Steven and why you’re likely to find him either working hard in the office during weekends or out fishing.
THE ROI THAT TRAINING CAN OFFER A COLLECTION AGENCY
- Inside a collection agency, training is often looked at as a necessary evil, an expense, and sometimes a big one at that. But there is another, more positive way to look at training. Training better collectors usually leads to recovering more money, and, sometimes more importantly, facing fewer lawsuits. Calculating the return on investment that training can offer a collection agency will open the eyes of decision-makers to its importance and necessity. That is ultimately what convinced Greg Nowicki, president of Capital Accounts in Nashville, to make an investment in training his agents.
SUPREME COURT TO HEAR ARGUMENTS IN FCRA CLASS ACTION OVER STANDING
- The Supreme Court yesterday agreed to hear arguments in a Fair Credit Reporting Act case that will answer the question of whether every member of a class must have Article III standing in order to recover damages, which could significantly impact the future of class actions across the country, according to legal experts.
REPORT PROJECTS MORE COLLECTION ACTIVITY IN 2021
- The collections industry continues to contract and 2020 was a tough year for a lot of companies, but there may be brighter days on the horizon, according to a report released yesterday by TransUnion. The credit reporting agency, in partnership with Aite Group, released a report that predicted the number of collection accounts is expected to increase in 2021 as more individuals deal with the fallout of the coronavirus pandemic.
APPEALS COURT AFFIRMS DISMISSAL OF TCPA CLASS ACTION OVER RINGLESS VOICEMAIL
- The Eleventh Circuit Court of Appeals has upheld the dismissal of a Telephone Consumer Protection Act class-action lawsuit for lack of standing after a plaintiff alleged the defendant sent her a pre-recorded messaging using ringless voicemail.
WORTH NOTING: How to navigate difficult conversations with friends and family about COVID-19 … A lot of girlfriends are planning to drop proposal hints to their boyfriends this holiday season … The video games that helped us get through the pandemic … President Trump has tweeted about TV ratings four times as much as he has tweeted about facemasks … Why you shouldn’t let your car idle for too long in the winter … How to reinvent yourself during a pandemic … For anyone who has ever wanted to blow something up, here is your chance … A six-year-old is selling art to raise money to buy Christmas gifts for kids in need.
Learning a card trick from Penn & Teller
Tips to help make the holidays special
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