2017

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What Is Authorised Push Payment Fraud?

Fico Collections

Authorised push payment fraud has been made more attractive to criminals since the advent of real-time payment schemes, such as Faster Payments in the UK — crooks can quickly take the money and run. This type of fraud is on the rise – but what is it? And who are the victims? Authorised push payment fraud, also known as APP fraud, happens when fraudsters deceive consumers or individuals at a business to send them a payment under false pretences to a bank account controlled by the fraudster.

Banks 52
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Simplicity Tough Guy Contest

SimplicityCollectionSoftware

Help us name our new “TOUGH GUY” Our new “tough guy” ads that will be circulating the web and traditional marketing avenues for the next little while. In an effort to revamp our marketing ideas and techniques, this tough guy was born. Since that time, we have grown quite attached to him and his vision for our company and the collection industry in general.

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Attorney Daniel W. Sandlin and Sandlin Law Group PC Sued for Alleged FDCPA Violation

Indiana Consumer Law Group

The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against attorney Daniel W. Sandlin and Sandlin Law Group PC. Our client lived in the 10 West Apartments (formerly Cambridge Station Apartments). She moved out at the expiration of her lease, but the apartment management (Ardizzone Group Management Company) claimed she owed $315 in cleaning expenses.

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Is Your Customer Liquidating this Christmas?

Receivables Control

Why is your customer liquidating this Christmas? While you are busy trying to fill the last orders of the season, have you wondered just how many of your customers are making decisions about the life and continuity of their businesses? You may be doing all the things that are “important” this time of year. Trying to service the big retailers, scrambling to ensure credit holds are released, orders are shipped, and ensuring your billing is running smoothly as the Christmas Season

Retail 40
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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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How to Collect Receivables During the Holidays

BYL Collections

The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills and bad debt. On the one hand, the debt is past due and businesses have a right to be paid. On the other hand, debt collectors must be sensitive to the financial challenges of the debtors they're contacting.

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District Court Clarifies FDCPA Bar Date in Letter Cases

Consumer Financial Services Law

By Caren D. Enloe When does the statute of limitations begin to run for a letter that runs afoul of the FDCPA? That is the issue which was presented in a recent case before the Eastern District of New York. In Gil v. Allied Interstate, LLC, 2017 U.S. Dist. LEXIS 182824 (E.D.N.Y. Nov. 3, 2017), the consumers filed suit June 5, 2017 seeking damages under 15 U.S.C. §1692g for a letter dated June 1, 2016.

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CreditToday’s Staff Benchmarking Survey

AGA

Many of AGA’s clients participated in CreditToday’s Staff Benchmarking Survey earlier in the year and we are happy to provide you a copy of it for your review. Is your staff size appropriate? Are you overstaffed? Understaffed? How does your staff size impact your ability to conduct critical functions? … And, how would you really know the answers to these questions?

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Is A Bank A “Debt Collector” Under California’s Rosenthal Act? Maybe Not.

FDCPA Defense

Can a bank be sued for acting as a “debt collector” under the California Rosenthal Act? You are probably tempted to answer “yes” it can, because you know the Act defines a “debt collector” to include an entity that is collecting on behalf of itself or on behalf of third parties. But a closer look at the activities performed by employees of the bank in question may reveal that it is not, in fact, collecting on its own behalf.

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When Does My Business Need A Collection Agency / Law Firm?

Turbo Recovery

The thought of chasing customers to collect the money you’re owed probably isn’t the first thought on your mind when operating a business. At Point Law, we specialize in commercial , government , and healthcare debt collections and we’re here to provide solutions to collect your unpaid invoices. Not getting paid for services performed or products sold can severely affect your cash flow.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Jul 5, Negative Information Will Fall Off Millions of Credit Reports

Debt Collection Answers

If you have a judgment or tax lien on your credit reports, you may be in for a pleasant surprise. Most judgments and half of tax liens are going to come off credit reports.

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Combining Machine Learning with Credit Risk Scorecards

Fico Collections

With all the benefits of artificial intelligence, many of our customers are wanting to leverage machine learning to improve other types of analytic models already in use, such as credit risk assessment. With 30 years of experience with AI and machine learning under our belt, we can certainly help. My colleague Scott Zoldi blogged a few years ago about how we use AI to build credit risk models.

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Simplicity Tough Guy Contest

SimplicityCollectionSoftware

Help us name our new “TOUGH GUY” Our new “tough guy” ads that will be circulating the web and traditional marketing avenues for the next little while. In an effort to revamp our marketing ideas and techniques, this tough guy was born. Since that time, we have grown quite attached to him and his vision for our company and the collection industry in general.

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Debt Collector Ryan Dillon and Dillon Legal Group Sued

Indiana Consumer Law Group

The Indiana Consumer Law Group/The Law Office of Robert E. Duff announces the recent filing of a lawsuit against Ryan Dillon and Dillon Legal Group. The Complaint alleged that Ryan Dillon and Dillon Legal Group sent a collection letter to an Indiana consumer that failed to comply with the Fair Debt Collection Practices Act because it misrepresented the consumer’s rights under the Act.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Modelling Deposit Price Elasticity: What Is It All About?

Fico Collections

Home Blog FICO Modelling Deposit Price Elasticity: What Is It All About? A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy FICO Admin Tue, 07/02/2019 - 02:45 by Neel Williams Senior Principal Consultant expand_less Back To Top Tue, 04/18/2023 - 08:45 The banking industry is rapidly changing as leading financial institutions have begun using predictive modelling and price optimization to improve dep

Banks 52
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How to Build Credit Risk Models Using AI and Machine Learning

Fico Collections

. Which works better for modeling credit risk: traditional scorecards or artificial intelligence and machine learning? Given the excitement around AI today, this question is inevitable. It’s also a bit silly. While some new market entrants may have a vested interest in pushing AI solutions, the fact is that traditional scorecard methods and AI bring different advantages to credit risk modeling — if you know how to use them together.

Lender 52
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How to Collect From Slow-Paying Customers

BYL Collections

There could be any number of legitimate reasons your customers aren't paying their bills on time. They may not have received the bill. They could be dealing with an overwhelming amount of debt and shame. Or they may be in the habit of paying after the due date. In any of these cases, your business accounting is affected when your customers don't pay in a timely manner.

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4 Reasons to Stay on top of Accounts Receivable

BYL Collections

When starting and growing a business, it's easy to get caught up in activities such as research, development, sales, customer service, and more. Cash management may be overlooked unless you start to feel it where it hurts. A steady and dependable cash flow keeps the lights on and contributes to more investment in your business. Managing recurring revenue streams or accounts receivable must be made a priority.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Health Insurance or Not: How to Collect Patient Payments

BYL Collections

A 2017 TransUnion Healthcare analysis revealed that 68% of patients with $500 or less in medical bills did not pay the full balance in 2016. This trend is expected to rise to 95% by the year 2020. As a healthcare provider, patient care and treatment is the primary reason for doing what you do. Unfortunately, many patients will not seek treatment or continue care if they are unable to pay their bills.

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Zombie Debt

BYL Collections

Zombies may have a frightening connotation but for many American consumers, zombie debt is downright terrifying. Haunting individuals who are doing their best to pay their bills on time and rebuild their credit score , zombie debt eats at the brains of those who want to put to rest long overdue debts that they thought were resolved. What is "zombie debt" and Is It a legitimate collections practice?

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CFPB Issues “Principles” for the Protection of Consumer Authorized Data Sharing and Aggregation

Consumer Financial Services Law

By Caren Enloe October 26, 2017 With the growth of technology and the development of the fintech market, an unprecedented amount of consumer financial data has become available. While protections through the FTC Safeguard Rule and EFTA provide certain consumer protections, there are coverage gaps as the regulatory scheme has struggled to keep up with technological advancements.

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How to Assist Your Customers to Stay in Business after Natural Disaster

AGA

The recent outbreak of natural disasters left certain areas of the country reeling. No power, no water, and blocked roads resulted in no way to distribute product or services, and no way to collect receivables. Businesses both large and small were in a panic. Why? No cash flow. How are they going to get paid? The answer is – they are not! At least not in the near term.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.

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Debtor’s Actions Immediately After Default Doom Time Barred ECOA Claim

Consumer Financial Services Law

By Zachary Dunn October 25, 2017 An unpublished opinion from the Sixth Circuit provides a useful application of the statute of limitations to bar a debtor’s claims under the Equal Credit Opportunity Act, 15 U.S.C. § 1691e (“ECOA”). In Guy v. Mercantile Bank Mortg. Co. , 2017 U.S. App. LEXIS 19329 (6th Cir. 2017), the Guys, a married African-American couple, owned and operated separate businesses.

Loans 40
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When To Invest in Property Management Software

BYL Collections

Property managers and landlords are continually barraged with things to do. From filling properties with quality tenants, to managing those tenants and properties, to collecting from late-paying tenants, there has to be a way to manage ALL THE THINGS. Property management software is literally designed to make a property manager's life easier. As with any technology, the benefits must outweigh the costs.

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Eleventh Circuit Continues to Explore Definition of Debt Collector

Consumer Financial Services Law

An unpublished opinion from the Eleventh Circuit continues its analysis of the definition of a debt collector and continues to narrow the applicability of the FDCPA. As many may recall, the Eleventh Circuit’s opinion in Davidson v. Capital One Bank, 797 F.3d 1309 (11 th Cir. 2015) was one of the first opinions to parse the definition of a debt collector under 15 U.S.C. §1692a(6).

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District Court Provides Successful Road Map for Bona Fide Error Defense

Consumer Financial Services Law

By Zachary Dunn October 16, 2017 The FDCPA, through section 1692d(6), prohibits a debt collector from placing telephone calls to a debtor “without meaningful disclosure of the caller’s identity.” 15 U.S.C. § 1692d(6). The FDCPA also includes a “bona fide error” defense to violations of its mandates, including violations of Section 1692d(6). 15 U.S.C. § 1692k(c) provides that “[a] debt collector may not be held liable in any action brought under this subchapter[, the FDCPA,] if the debt collector

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How Preparation and Strategy Can Be Used to Fight and Defeat Any Ransomware Attack

Speaker: Karl Camilleri, Cloud Services Product Manager at phoenixNAP

Did you know that 2021 was a record-breaking year for ransomware? The days of a “once in a while” attack against businesses and organizations are over. Cyberthreats have become a serious issue. With 495.1 million attacks, the threat marked a 148% increase compared to 2020 and was the most expensive year on record! As a result, data protection needs to be a concern for most banks, businesses, and information technology specialists.