Sat.Jun 04, 2022 - Fri.Jun 10, 2022

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Can Debt Collectors Make Contact Through Social Media?

Direct Recovery

Getting hassled about an outstanding collection account over social media is the last thing any consumer wants to deal with. Still, many collection agents argue that it is the most productive means of communication in 2022. Because of that, changes have been made to update the rules and regulations that govern those collection efforts and how they impact consumers.

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Your Collection Agency has Shut Down? What to do Next?

Nexa Collect

Many collection agencies have shut down recently due to the following reasons. Covid-19 Pandemic : Collection agencies were barred from collecting money in many states during the pandemic, impacting revenue from existing accounts. Moreover, the new business had stopped coming since people were not going to their offices and debt recovery was the last thought in their minds.

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CFPB Opens Inquiry Into Employer-Driven Debt

Account Recovery

The Consumer Financial Protection Bureau yesterday announced it has opened an inquiry and is soliciting information from the public regarding debts that are owed by employees to their employers, often through requirements that employees pay for equipment, training, or other supplies. A copy of the announcement can be accessed by clicking here. The announcement from … The post CFPB Opens Inquiry Into Employer-Driven Debt appeared first on AccountsRecovery.net.

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I can’t believe I’m in collections

American Profit Recovery

Every now and then we will hear this when talking to a consumer and it always reminds me just how important of a role a debt collector plays in the economy. While the person owing the debt may not understand, we have to walk a very thin line at times. This means understanding why the consumer was actually sent to collections. What is our client and many other businesses experiencing across the country that brought us to this point?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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What to Look for in a B2B Debt Collections Agency

Enterprise Recovery

When your business contracts with another business, there's an expectation that both parties will honor their obligations, including paying on time. If your clients or business partners aren't following through, your accounts receivable department must devote time and resources in an attempt to collect. Or you can outsource the problem to a collections agency that focuses on this type of debt and respects your client/business relationship.

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Daily Digest – June 9. Getting to Know Dale Watts of Armstrong and Associates; Appeals Court Denies En Banc Request in FDCPA Case

Account Recovery

GETTING TO KNOW DALE WATTS OF ARMSTRONG AND ASSOCIATES Reading his answers, how could anyone not want to work for Dale Watts? I’m not sure about you, but he had me at forcing all his staff to take an hour-long lunch break every day. We could all stand to learn a little something from Dale, … The post Daily Digest – June 9. Getting to Know Dale Watts of Armstrong and Associates; Appeals Court Denies En Banc Request in FDCPA Case appeared first on AccountsRecovery.net.

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CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot

Consumer Finance

Today the Consumer Financial Protection Bureau (CFPB) took action against the owner of a student-loan debt relief company for allegedly withdrawing hundreds of thousands of dollars from student borrowers’ bank accounts, without authorization. The CFPB alleges that Frank Gebase, Jr. controlled a company that took the borrowers’ money after obtaining their names and account information from a previous student-loan debt-relief scammer that the CFPB shut down.

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Five Stories that Matter in Michigan This Week – June 10, 2022

Fraser

Five Stories that Matter in Michigan This Week – June 10, 2022; Legal, Legislative, and Regulatory Insights. Wayne County Announces $54 Million Fund for Small Businesses. A new $54 million fund to support small businesses, called the Wayne County Small Business Hub, was announced at last week’s Detroit Regional Chamber’s Mackinac Policy Conference (“Mackinac Conference”).

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First Quarter Marks 2 Years of Bad News for First-Time Home Buyers

Nerd Wallet

Home prices continued to reach for the sky in the first quarter of 2022, despite the fact that winter is typically the least expensive time of year to buy. With high prices paired with still-shrinking inventory, a competitive market became even more difficult to navigate. This report marks two years since NerdWallet began analyzing quarterly. Elizabeth Renter writes for NerdWallet.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Economic Data Continues to Show More Consumers Struggling to Make Ends Meet

Account Recovery

In yet another sign that consumers are struggling financially, the number one reason why online payments declined in April was because of insufficient funds in their accounts, according to a published report. More than one-quarter of consumer payment declines were due to insufficient funds, compared with 18% in March, according to the report. After insufficient … The post Economic Data Continues to Show More Consumers Struggling to Make Ends Meet appeared first on AccountsRecovery.net.

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CFPB Issues Order to Terminate Upstart No-Action Letter

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) issued an order to terminate Upstart Network from its list of approved “no-action letters.” The CFPB had granted special regulatory treatment to Upstart by immunizing the lender from being charged with fair lending law violations with respect to its underwriting algorithm, while the “no-action letter” remained in force.

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Invoice late payment surge crippling Yorkshire Businesses

UK debt collections

As the UK’s economic situation continues to deteriorate, businesses in Yorkshire face a front-line battle against invoice late payment. Many Yorkshire based Businesses are starting to show signs of increasing financial problems. This is due to larger amounts of debt being owed and increasing numbers of businesses failing to pay invoices. Yorkshire is the biggest county in the UK.

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How I Ditched Debt: From $20K to $0 in Five Years and 8 Steps

Nerd Wallet

In this series, NerdWallet highlights people’s debt payoff journeys. This month, Kenley Young recounts how he combined lots of tools for cutting debt, with knowledge he gained working at NerdWallet, to wipe out credit card debt. Kenley Young Paid off: More than $20,000 in 5 years In the first week of 2022, I checked off. Kenley Young writes for NerdWallet.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Judge Denies Plaintiff’s Motion for Reconsideration in FDCPA Case

Account Recovery

A District Court judge in Indiana has denied a plaintiff’s motion for reconsideration after partially granting a defendant’s motion for summary judgment, ruling that the Court did not make an error by misinterpreting Section 1692e(8) of the Fair Debt Collection Practices Act. A copy of the ruling in the case of Johnson v. Waypoint Resource … The post Judge Denies Plaintiff’s Motion for Reconsideration in FDCPA Case appeared first on AccountsRecovery.net.

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CFPB Launches Inquiry into Practices that Leave Workers Indebted to Employers

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) has launched an inquiry into practices and financial products that may leave employees indebted to their employers. In today’s Request for Information, the CFPB seeks data about, and worker experiences with, these emerging practices and financial products referred to as employer-driven debt.

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Toll fine Debt Collection letters are ‘intimidating and misleading’

UK debt collections

Letters being sent by a Debt Collection Agency to drivers who fail to pail Tyne Tunnel fees are “initimidating and misleading” debt charities have warned. The Debt Collection letters advise of potential fines and even criminal convictions. The letters also warn of further debt collection costs, high court orders and even bankruptcy. TT2 which is the Operator of the Tyne Tunnel said the wording in the debt collection letters was “fair and appropriate” and was in line with

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Curb Inflation With 5 Credit Card Perks

Nerd Wallet

As prices on goods and services continue to rise because of inflation, scaling back expenses isn’t the only way to free up cash to cover essentials. Credit cards can feature valuable perks for new applicants, whether your goal is to pay off debt or save on costs. Even if you already have a card, you. Melissa Lambarena writes for NerdWallet. Email: mlambarena@nerdwallet.com.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Bill Introduced in House to Allow CROs to Dispute Debts Directly With Furnishers

Account Recovery

A bill has been introduced in the House of Representatives that would allow credit repair organizations to file direct disputes with furnishers on behalf of consumers, and require furnishers to respond directly to credit repair organizations with the results of a dispute investigation. Details about the bill – H.R.7919 – can be accessed by clicking … The post Bill Introduced in House to Allow CROs to Dispute Debts Directly With Furnishers appeared first on AccountsRecovery.net.

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Another Unanimous Supreme Court Decision Goes Against a Company Seeking Arbitration

Public Citizen

For the second time in the space of two weeks, the Supreme Court issued a narrow, but unanimous, decision against a company seeking arbitration. Today's decision in Southwest Airlines v. Saxon , like the one two weeks ago in Morgan v. Sundance, Inc. , involved an employment arbitration agreement, not a consumer agreement. And the specific issue decided today, concerning the scope of the Federal Arbitration Act's exclusion of arbitration agreements involving transportation workers, arises

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Credit Union Trades Applaud CFPB Decision To Supervise Fintechs

Collection Industry News

Source: site. The Consumer Financial Protection Bureau (CFPB)’s decision to establish supervisory powers over nonbank financial institutions will level the playing field and subject those companies to much-needed scrutiny, credit union trade groups informed the agency Tuesday. “These business models of nonbank providers often rely on avoiding accountability and prudent regulation,” Alexander Monterrubio, senior director of advocacy and counsel for consumer protection at the Credit Union Natio

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Laid Off? Take These Steps to Get Help

Nerd Wallet

Losing your job is stressful enough on its own. Meanwhile, you still need to put food on the table, a roof over your head and manage other financial obligations. While it may feel like everything is out of your control, there are steps you can take to manage your finances and resources you can use. Kelsey Sheehy writes for NerdWallet. Email: ksheehy@nerdwallet.com.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Colorado Enacts Medical Debt Collection Bill

Account Recovery

The governor of Colorado yesterday signed a bill into law that will prohibit healthcare facilities from pursuing debt collection activities against individuals with unpaid medical bills unless those facilities are in compliance with federal price transparency guidelines. House Bill 1285 prohibits hospitals that are not in compliance with a price transparency rule that went into … The post Colorado Enacts Medical Debt Collection Bill appeared first on AccountsRecovery.net.

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States at Work: Shining Examples of Progressive Legislation in Key Economic Policy in 2022

Prosperity Now

State legislatures file, introduce and pass thousands of bills each year.

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Celebrity in court hearing for £3.2m unpaid Debt

UK debt collections

Reality celebrity star and former glamour model Katie Price is due in court today after amassing vast amount of unpaid debt. Katie Price is facing court today over her staggering £3.2million debt repayment. The former glamour model, 44, whose real name is Katrina Amy Alexandra Alexis Price , appears on the listing for the Royal Courts of Justice in London today.

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How a Legal Aid Attorney Got Student Loan Forgiveness

Nerd Wallet

For Kristi Cruz, a legal aid attorney in Seattle, checking her federal student aid account to see if her debt would be discharged through the Public Service Loan Forgiveness program became a compulsion. Every day she logged in, hoping to see her balance fall to $0, to no avail. She described it as a drain. Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.