Collector Facing Pair of FDCPA Class Actions for Failing to Include Itemization Date in MVN
- A collection operation is facing a pair of class-action lawsuits in Montana federal court after sending Model Validation Notices to consumers that failed to include the itemization date.
- More details here
- This series is sponsored by WebRecon
Appeals Court Affirms Fee Award in FDCPA Case
- The Court of Appeals for the Eighth Circuit has affirmed a lower court’s award of attorney’s fees and costs in a Fair Debt Collection Practices Act case, but issued a note that under different circumstances, it would have lowered the amount by an additional $5,000 while also noting that the briefs filed by the plaintiff’s attorney were “disrespectful” to the lower court judge, court staff, and opposing counsel.
- More details here
Cost of Living Increases Leaving Consumers with Less Cash: Report
- A new report from the Bank of America Institute highlights a clear trend: consumers are paying more for essentials like housing, insurance, utilities, and car loans while finding slight relief from lower gas prices. The data also indicates that discretionary spending — on things like travel, dining out, and entertainment — has diminished during the past two years, particularly among lower-income households. However, that decline has stabilized over the last year.
- More details here
CFPB Roundup
- All has been quiet on the CFPB front in the past few days, but things picked up a bit yesterday, including Rohit Chopra appearing at a press conference in Michigan, and a hearing being held tomorrow on the future of the Bureau. Here’s a roundup of what’s been going on in and around the CFFP:
- More details here
WORTH NOTING: A handful of ways to help you focus for when you are feeling scatterbrained … Why you may want to think twice before cooking something in the office microwave … A tech hack to help you communicate more effectively … Are you guilty of “boomerasking” in conversations? … A lot of managers said their mental health declined while leading teams … How to prepare for a possible recession … How to get free tickets to movie screenings and TV tapings … Captain America weighs in with an important component of teaching kids about success.
Trailer Tuesday, part I
Trailer Tuesday, part II
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