Sat.May 20, 2023 - Fri.May 26, 2023

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Eight Signs a Customer Is Becoming a Problem Debtor

AGA

How to Rehabilitate a Debtor and Save a Profitable Customer By David Schmidt courtesy of Your Virtual Credit Manager Business customers pay for the goods and services they purchase from other companies. After all, a sale isn’t truly complete until it has been paid. Good customer purchases generate a profit for the seller, and I’m not just talking about gross margin.

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What I Learned Drafting Summons and Complaints for NY Debt Collection Cases

FFGN COLLECT NY

Summons and complaints are the most important pleadings filed in debt collection litigation, which makes properly drafting summons and complaints incredibly important. A summons is a notice to the debtor that the creditor is filing a lawsuit against them. The complaint is the meat. It is where the creditor outlines the “legal cause of action” for the claim(s) the creditor has.

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How soon should we hire an aggressive debt collection attorney?

Collections Law

The answer could be different in an individual situation, but in commercial situations generally? The earlier the better. As soon as your ordinary, reasonable debt collection efforts have failed. Ballpark, a substantial receivable that is over 60 days late requires immediate action. That action needs to be more than just hiring a collections agency.

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A career in Credit Management – Chris Hardman MCICM

CICM

We spoke to the Chartered Institute of Credit Management’s North West Branch Chair, Chris Hardman MCICM, about his career in Credit. Chris started out in college, studying engineering, and fell into finance. When Chris was approached by the operations director at his organisation about the trouble with their collections, his chance to ‘have a go’ at a role, turned into his lifelong career.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Size of Breach at Collection Agency Doubles

Account Recovery

It appears as though the data breach at NCB Management Services has expanded and now involves more than 1 million consumers, after originally indicating that 500,000 consumers were affected when details were first released back in March.

More Trending

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CFPB Action to Require Citizens Bank to Pay $9 Million Penalty for Unlawful Credit Card Servicing

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) reached a settlement to resolve CFPB’s allegations that Citizens Bank violated consumer financial protection laws and rules that protect individuals when they dispute credit card transactions.

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Don't put Baby (Bonds) in the Corner!

Prosperity Now

Remember back in 2021 when we celebrated Connecticut and Washington, DC becoming the first two locations to pass Baby Bonds

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Class-Action Accuses Collector of Using Incorrect Itemization, Validation Dates in MVN

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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3 common reasons people shy away from filing for bankruptcy

Roths Child Law

Many individuals and businesses face financial challenges in today’s fast-paced and unpredictable economy. When debt becomes overwhelming and difficult to manage, filing for bankruptcy can provide a fresh start and relief from mounting financial burdens. However, despite its potential benefits, some people hesitate to consider bankruptcy a viable solution.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Credit risk management: dynamic data and the right credit management strategy are key

On Guard

Predicting the future credit landscape is always difficult for companies, even in the best of times. However, it is clear that the quality of available data and the way it is delivered and used will determine this future picture. Live and up-to-date data are therefore crucial for financial professionals who want to make the right choices and minimise risks.

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What is the Bankruptcy Means Test?

Sawin & Shea

Chapter 7 bankruptcy (the most common form of bankruptcy ) essentially wipes away a large portion of your unsecured debts and protects certain assets you may possess. Briefly, unsecured debts are not backed by any collateral. Unlike car and home loans, unsecured debt means that creditors aren’t able to reclaim property if you default. Credit card and medical debt are examples of unsecured debt.

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Judge Rules Settlement Does Not Entitle Plaintiff to Attorney’s Fees

Account Recovery

Obtaining a settlement in a Fair Debt Collection Practices Act case does not necessarily make you the prevailing party and entitle you to attorney’s fees, a District Court judge in Texas has ruled in a case that was remanded back from the Court of Appeals for the Fifth Circuit.

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Common misconceptions concerning bankruptcy

Roths Child Law

Financial hardship is not an easy thing for anyone to face. Sadly, the reality is that millions of people in the United States are struggling just to cover their household bills. When debt becomes insurmountable, it can feel like there are no options available. However, there are strategies that can help to provide debt relief. One option is to file for bankruptcy.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Credit risk management: dynamic data and the right credit management strategy are key

On Guard

Predicting the future credit landscape is always difficult for companies, even in the best of times. However, it is clear that the quality of available data and the way it is delivered and used will determine this future picture. Live and up-to-date data are therefore crucial for financial professionals who want to make the right choices and minimise risks.

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A career in Credit Management – Chris Hardman MCICM

CICM

We spoke to the Chartered Institute of Credit Management’s North West Branch Chair, Chris Hardman MCICM, about his career in Credit. Chris started out in college, studying engineering, and fell into finance. When Chris was approached by the operations director at his organisation about the trouble with their collections, his chance to ‘have a go’ at a role, turned into his lifelong career.

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NY DFS Fines OneMain $4.25M for Cybersecurity Issues

Account Recovery

The New York State Department of Financial Services has fined OneMain Financial $4.25 million for violating the state’s cybersecurity regulations by failing to manage third-party service provider risk, access privileges, and for failing to maintain a formal application security development methodology. A copy of the consent order can be accessed by clicking here.

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Florida Building Code Violations: Recent Legislative Changes to Consider Before Filing a Lawsuit

Jimerson Firm

Florida law allows for a private cause of action for a party’s violation of the Florida Building Code (the “Code”). See 553.84 of the Florida Statutes. There is no requirement for a party to have contact in order to bring a claim for a building code violation, thus, allowing a subsequent purchaser to bring a claim against the party that committed that violation.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Credit risk management: dynamic data and the right credit management strategy are key

On Guard

Predicting the future credit landscape is always difficult for companies, even in the best of times. However, it is clear that the quality of available data and the way it is delivered and used will determine this future picture. Live and up-to-date data are therefore crucial for financial professionals who want to make the right choices and minimise risks.

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Vice Media – From Billions to Bankruptcy

CICM

Vice Media file for bankruptcy Vice Media is an American-Canadian broadcaster that was once worth £5 Billion. Now, they are close to filing bankruptcy and a group of lenders look to take over Vice Media group for £180 Million for a meagre 3.6% of it’s billions of pounds valuation, six years ago. The Media giant faces closure of ‘Vice News Tonight’, which could result in massive redundancies to its workforce.

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State AGs Join Forces to Sue Company for Violating TCPA, TSR Over Billions of Robocalls

Account Recovery

Getting most of the state Attorneys General to agree on anything is like herding cats, so when most of them come together, it’s likely to be something big. Forty-nine AGs announced earlier this week that they were filing a joint lawsuit against a telecom company accused of facilitating billion of robocalls to consumers nationwide.

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Florida Governor Signs FTSA Amendments Into Law

TCPA

Yesterday, Florida’s Governor signed HB 761, which makes significant changes to the Florida Telephone Solicitation Act (“FTSA,” Fla. Stat. § 501.059).

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Red Teams are making the internet a safer place

On Guard

October is security month at Visma, but online safety should happen all year round. We are discussing Red Teams and how they help to make the internet a safer place for everyone. With the high increase in cyber crime all over the world, many people and organisations are worried about becoming the next victim. In order to protect yourself, you’ll need to ask a fundamental question: how exactly can cyber criminals attack you?

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Acción de la CFPB Obliga a Citizens Bank a Pagar Multa de $9 Millones por Administración Ilegal de Tarjetas de Crédito

Consumer Finance

CFPB acordó con Citizens Bank por violar leyes que protegen a los individuos cuando disputan transacciones con sus tarjetas de crédito.

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Daily Digest – May 26. Class-Action Accuses Collector of Using Incorrect Dates in MVN; NY DFS Fines OneMain $4.2M for Cybersecurity Failures

Account Recovery

CLASS-ACTION ACCUSES COLLECTOR OF USING INCORRECT ITEMIZATION, VALIDATION DATES IN MVN Regulation F requires collectors to give consumers 30 days to request validation of a debt with the clock starting to tick five days — excluding legal holidays, Saturdays, and Sundays — after a notice is sent.

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Choosing the Best Debt Collection Software Company: Key Considerations for Success

Collection Industry News

Introduction: Debt collection is a critical aspect of many businesses, and leveraging the right debt collection software can significantly streamline and optimize the process. With numerous debt collection software companies in the market, selecting the best one for your business can be a daunting task. In this article, we will explore the key considerations to help you choose the best debt collection software company that aligns with your business needs and goals. 1.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.