JUDGE DENIES MTD IN FDCPA, TCPA CLASS ACTION OVER ORALLY MADE CEASE REQUEST
- A District Court judge in Florida has denied a defendant’s motion to dismiss a class-action after it was sued for violating the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Florida Consumer Collection Practices Act for making calls to the plaintiff’s cell phone and leaving voicemails using pre-recorded messages after the plaintiff had asked for the calls to stop.
LAWMAKERS RAMPING UP CALLS TO EXTEND STUDENT LOAN PAYMENT MORATORIUM
- As the clock continues to count down toward the restart of individuals having to make payments on their student loans, lawmakers are pulling out all the stops to keep that from crippling the financial situations of millions of borrowers as the country deals with record inflation and a rising number of COVID-19 cases across the country.
CFPB DENIES REQUEST TO MODIFY OR SET ASIDE CID
- The Consumer Financial Protection Bureau has published an order from its former Acting Director denying a request from a petitioner to modify or set aside a Civil Investigative Demand it received but has granted in part a request from the petitioner that part of their petitions and portions of a declaration be treated confidentially.
BIPARTISAN ANTI-ROBOCALL BILL INTRODUCED IN SENATE
- Two of the authors of the TRACED Act have introduced another bill in the Senate that seeks to further protect consumers from receiving illegal robocalls while also holding those making the calls accountable for their actions.
WORTH NOTING: The best food gifts for every kind of eater … The world’s most expensive ugly Christmas sweater likely costs a lot more than you think it would … How to deal with a workplace bully … More people are worried about inflation than COVID … What Bill Gates does to help him get a good night’s sleep … Should you accept an invitation to a New Year’s Eve party this year? … Why you should consider investing in Lego and not stocks or bonds … A four-step process for parents to teach empathy to their kids.
How to move forward after unexpected crises
Funny Friday
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.