Collector Facing FDCPA Class Action for Calling After Consumer Revoked Consent Via Text
- Revocation of consent. This is something that leads to a lot of lawsuits. In this case, a collector is facing a class-action lawsuit for allegedly violating the Fair Debt Collection Practices Act because it called the plaintiff a number of times after the plaintiff responded “Please Do Not Contact Me…” to a text message that was sent by the defendant.
- More details here
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Plaintiff Loses Motion to Remand FDCPA Case Back to State Court Over Postage, ‘Productive’ Time
- The price of a stamp and “loss of productive time” were enough for a federal judge in Oklahoma to deny a plaintiff’s motion to remand a Fair Debt Collection Practices Act case back to state court where it was originally filed, saying those monetary losses were sufficient for the plaintiff to have standing to sue.
- More details here
Navient Banned From Servicing Federal Student Loans as Part of $120M Settlement With CFPB
- The Consumer Financial Protection Bureau yesterday announced a proposed settlement with Navient, one of the largest student loan servicers in the country. The settlement would require Navient to pay $120 million in fines and restitution to consumers while also banning it from servicing federal student loans. if the settlement is approved by a federal judge, it will bring an end to a case that began seven years ago.
- More details here
DFPI Announces More Changes to Definitions in Debt Collection Licensing Act
- The California Department of Financial Protection and Innovation (DFPI) has announced a second round of modifications to proposed regulations under the Debt Collection Licensing Act. These changes, released earlier this week, primarily affect the definition of “net proceeds” and annual reporting requirements for licensed debt collectors.
- More details here
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Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.